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Graeme Grant
Graeme Grant is the Vice President of Store Solutions at Salesforce Commerce Cloud, formerly Demandware. Previously, he was the President and COO of CQuotient, a predictive intelligence company acquired by Demandware in October 2014. Graeme is a start-up and high-tech veteran focused on bringing great ideas to market and developing high growth businesses from them. His expertise is in the retail sector, where he has worked on both sides of the table.
Not long after all the gifts have been opened, the next great holiday tradition commences – the return. How can retailers leverage this additional engagement with the returner, and how can the the risk of a return be mitigated in the first place?...
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