360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Pro Tips for Getting Social at Dreamforce

Oct 12, 2017 By Marissa Kraines

5 Tips for Getting Social at Dreamforce

Dreamforce is all about connecting—with customers, innovative companies, new products and technology, other Trailblazers, and so much more. This year we expect to get over 200,000 mentions on across our social media channels, and we want to make sure that everyone can keep up! Whether you’re... Read More

Cloud, Dreamforce, Events, Social Media

Oct 12, 2017 By Marissa Kraines

Get Dressed and Get Going Around the Dreamforce Campus!

This week on Road to Dreamforce, we are showcasing our Dreamforce campus and how we are making it accessible, sustainable, and looking good. Don’t get lost at Dreamforce - take our tour around the Dreamforce campus, then settle in at the Dreamforce Campground with our Customer and Industry... Read More

Dreamforce, Events

Oct 12, 2017 By Heike Young

Millennials vs. Gen Z: 5 Ways They are Completely Different

Millennials and members of the subsequent Generation Z are markedly different in how they shop, interact with brands, and view money. For marketers and business owners, understanding the nuances and personality quirks of each generation is critical to success.... Read More

Commerce, Retail Insights

Oct 11, 2017 By Rohit Mahna

How to Ensure AI Doesn’t Become a Technology in Search of a Solution

Rohit Mahna of Salesforce and Bill Hoffman and Steve Daniels of US Bank argue that competitive advantage comes from cultivating the most effective human and machine partnerships in your company. We live in the Age of the Customer. Technological breakthroughs have allowed innovative companies to... Read More

Leadership, Leadership Insights, Artificial Intelligence

Oct 11, 2017 By Mark Neveu

3 Ways Salesforce Architects Create a Single View of the Customer

We’re living in the Age of the Customer where people expect brands to have a complete view of the customer’s needs and wants. Nowadays, it’s almost as if customers assume that service reps have psychic abilities. In reality, obstacles such as organizational silos, legacy systems, and a lack of... Read More

Platform, Strategy

Oct 11, 2017 By Janel Dyan

What to Wear: 4 Dreamforce Style Tips for All

Dreamforce is the largest tech conference in the world. A 96-hour marathon of work and play — with a 170,000-strong melting pot of entrepreneurs, sales professionals, engineers, employees, celebrities, thought leaders and technology aficionados, in a city with a variable climate, and an agenda... Read More

Dreamforce, Events

Oct 11, 2017 By Yana Menikhes

6 Trailblazing Brands Brought to Life in the Dreamforce Campground!

Dreamforce is an exciting opportunity to learn all about Salesforce products, customers, and partners, all in one place! This year in the Dreamforce Campground, located in Moscone South, we are bringing six world-leading brands to life through immersive, interactive brand experiences that showcase... Read More

Dreamforce, Events

Oct 10, 2017 By Nick Mehta

1 Equation That Will Transform How You Manage Customer Relationships

What’s your favorite equation? Is it the Pythagorean Theorem? E=mc²? i²=-1? Euler’s Identity? Unless you’re a huge math geek, you probably don’t think about formulas as much as I do—if you think about them at all. For most, equations are like noses: it’s always right in front of your eyes, but you... Read More

Customer Success, Customer Experience, Service, Sales

Oct 10, 2017 By Julie Moorad

Give Back to the Planet at Dreamforce '17

At Salesforce, we consider the environment to be one of our key stakeholders and are committed to harnessing our culture of innovation to improve the state of the world. This past year we’ve announced two major milestones in our ongoing sustainability journey-- achieving net-zero greenhouse gas... Read More

Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Tips for Getting Social at Dreamforce

Get Dressed and Get Going Around the Dreamforce Campus!

Millennials vs. Gen Z: 5 Ways They are Completely Different

How to Ensure AI Doesn’t Become a Technology in Search of a Solution

3 Ways Salesforce Architects Create a Single View of the Customer

What to Wear: 4 Dreamforce Style Tips for All

6 Trailblazing Brands Brought to Life in the Dreamforce Campground!

1 Equation That Will Transform How You Manage Customer Relationships

Give Back to the Planet at Dreamforce '17

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First