360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 17, 2017 By Devon McGinnis

My Trailblazer Story: "I've Just Got to Be Outstanding"

“I saw myself as being able to be outstanding — so long as I had the chance.” This is the Trailblazer mindset that propelled 21-year-old Nicholas Grant into the jetstream of his career in the Salesforce ecosystem. Ever since he was a young boy in Jamaica, Nicholas was drawn to problem solving. He... Read More

Careers, Learning

Oct 17, 2017 By Tiffani Bova

How to Align Your Organization Around Customer Experience

We recently released our fourth annual “State of Marketing” research report. The report, which combines data collected from more than 3,500 marketing leaders around the world, revealed valuable insights. Buckle your seat belts, because marketing’s terrain is changing. The data in the report showed... Read More

Customer Journeys, Industry Report, Marketing, Marketing Cloud

Oct 17, 2017 By Mary Wilder

3 Ways to Supercharge Giving at Dreamforce '17

Giving back is such an important part of our culture at Salesforce and we want to share that with the Dreamforce community. At the same time, we want to share what Dreamforce has to offer with our nonprofit partners. #DFGives has gotten bigger and better each year and we’re excited to share what we... Read More

Foundation, Events, Dreamforce

Oct 17, 2017 By Erica Kuhl

Say Hello to the Trailblazer Community

Today is a special day in the history of Salesforce. Our customer community is getting a new name, but it's more than just a name. It's a statement. And a big step into our next chapter together. The Salesforce Trailblazer Community is a family, a force, a thriving tribe of game-changers like no... Read More

Careers, Learning

Oct 17, 2017 By Marie Rosecrans

New Research: 3 Insights into the World of SMB Leaders

Customer expectations are continuing to grow, and the stakes for small and medium businesses are higher than ever. In fact, today’s customers are up to 78% more likely to switch brands if their expectations aren’t met! For small and medium businesses (SMBs) with time and resource constraints,... Read More

Small Business, Leadership, Research, News

Oct 17, 2017 By Hilary Givens

‘Tis the Season to Grow Your Customer Base

During the holiday season, smart retail marketers know that they have a unique asset that only they can put to use – customer data in their CRM. To boost holiday sales, CRM data can help grow every retailer’s customer base by targeting shoppers directly on Google and Facebook.... Read More

Commerce, Retail Insights, Holiday Readiness

Oct 16, 2017 By Suzanne DiBianca

Creating Social Change with Capital: Why Impact Investing Matters

There has been a radical shift in the role of business in society. People expect more from their businesses, especially the rising millennial generation. According to Deloitte, millennials believe that a business' success should be measured in terms of more than just its financial performance and... Read More

Foundation

Oct 16, 2017 By Logan Randolph

Your Dreamforce Packing List

Your foolproof Dreamforce plan is here (and a free Hoodie!). Dreamforce is promising to one the most innovative and memorable events of the year. It's also a whirlwind! With that in mind, we've put together a little something to help you make the most out of Dreamforce, and return home like a hero:... Read More

Dreamforce, Events

Oct 16, 2017 By Sharadhi Gadagkar

Introducing Our 54th Release: Winter '18 is Here!

It's been a busy month for us here at Salesforce. With Dreamforce around the corner, and the launch of our Winter '18 Release, we can't wait to show customers all of the amazing new features and functionality across our portfolio of products! The best part? Many of these new features come straight... Read More

Seasonal Release

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

My Trailblazer Story: "I've Just Got to Be Outstanding"

How to Align Your Organization Around Customer Experience

3 Ways to Supercharge Giving at Dreamforce '17

Say Hello to the Trailblazer Community

New Research: 3 Insights into the World of SMB Leaders

‘Tis the Season to Grow Your Customer Base

Creating Social Change with Capital: Why Impact Investing Matters

Your Dreamforce Packing List

Introducing Our 54th Release: Winter '18 is Here!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First