360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 18, 2018 By Amanda Nelson

Technology Experts Solve 3 Everyday Business Struggles

Though solving everyday office challenges are a goal across most departments and companies,  the ways that inefficient processes and technologies impact them vary widely. Recently, the AppExchange launched The Exchange, a new quarterly magazine, focusing on learning from Trailblazers to inspire... Read More

AppExchange, IT

Apr 18, 2018 By Sabrina Barekzai

Front Row Access to the Salesforce World Tour in NYC

We've got a seat in the front row. And your name is on it! That's right, the whirlwind Salesforce World Tour New York is coming! Experience all the fun, innovation, and giving back on the road with the Salesforce World Tour! And the best part of all? You can experience it from wherever you are. Be... Read More

Events

Apr 18, 2018 By Yvonne Felix

Technology That's Driving Accessibility for the Visually Impaired

When I was seven years old, I lost my vision after being hit by a car. I was diagnosed with Stargardt disease, a juvenile form of macular degeneration, which caused a blind spot that blocked 98 percent of my visual field. That changed in 2012 when I got eSight; a pair of electronic glasses that... Read More

Innovation, IT, Learning, Artificial Intelligence

Apr 17, 2018 By Jennifer Bi

Trailblazer Voices: How a Bartender Landed a Hot Job In Tech

At 22 years old, Jonathan Vu felt uncertain about his future. At the time, he was attending an online business program at Western Governors University during the day and bartending and bussing tables at night to support himself. He envisioned himself landing a job in tech, but when it came time to... Read More

Careers, Customer Service, IT, Service Cloud, Small Business, Trailblazer Story

Apr 17, 2018 By Kurt Smith

Connections '18: Learn in Whatever Format You Learn Best

Connections will have over 500 sessions, so everyone can walk away with useful information. We recognize that people learn best in unique and different ways - discussions, hands-on experience, listening, amongst many other ways. That is why, at Connections, we are providing a variety of types of... Read More

Events, Marketing, Retail, Customer Service, Connections, Company

Apr 17, 2018 By Cindy Robbins

2018 Salesforce Equal Pay Assessment Update

At Salesforce, equality is a core value and an important part of our culture. We are committed to creating a world where everyone has equal rights, equal access to education, equal opportunities to succeed and equal pay for equal work. We’re proud of the action we've taken on equal pay. In 2015,... Read More

Equality, News

Apr 17, 2018 By Paolo Bergamo

Next-Generation Field Service Lightning Takes Customer Experiences to New Heights

If you’ve ever spent a day waiting for the washing machine repair person or the utilities worker to show up, you know how trying it can be. But, when that employee shows up on time, armed with the right parts and is able to fix your problem on their first visit, you’re amazed. Even delighted. It... Read More

Customer Service, Service Cloud

Apr 16, 2018 By Heike Young

Data That You Don’t Act on is as Useless As Data You Never Saw in the First Place

A survey by Deloitte Digital and Salesforce found that brands that focus on data to a higher degree perform better than those who do not. Still, many brands are not prioritizing data and AI. For a deeper look at the mindset of today’s data leaders, we chatted with Rama Ramakrishnan, Senior Vice President of Data Science for Salesforce Commerce Cloud.... Read More

Commerce, Retail Insights, Thought Leadership

Apr 16, 2018 By Carla Lo Coco

Meatless Monday: Good for You, Good for the Planet

You've probably heard of Taco Tuesday and maybe even Fish Friday, but what about Meatless Monday? This year, Earthforce HQ (Salesforce's employee green team) is going meatless every Monday during April's Earth Month. We’re showing solidarity with the planet—and building some new healthy habits... Read More

Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Technology Experts Solve 3 Everyday Business Struggles

Front Row Access to the Salesforce World Tour in NYC

Technology That's Driving Accessibility for the Visually Impaired

Trailblazer Voices: How a Bartender Landed a Hot Job In Tech

Connections '18: Learn in Whatever Format You Learn Best

2018 Salesforce Equal Pay Assessment Update

Next-Generation Field Service Lightning Takes Customer Experiences to New Heights

Data That You Don’t Act on is as Useless As Data You Never Saw in the First Place

Meatless Monday: Good for You, Good for the Planet

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First