Dec 05, 2018 By Paolo Bergamo

Empowering the Mobile Workforce to Deliver Proactive Service with IoT Insights for Field Service Lightning

IoT-enabled products give organizations an opportunity to take a proactive approach to customer service, and the potential is limitless. Examples include smart homes that notify service teams when an oven or air conditioning unit is about to fail, so they can fix the issue before the machine... Read More

IoT, Mobile, News, Service Cloud

Apr 17, 2018 By Paolo Bergamo

Next-Generation Field Service Lightning Takes Customer Experiences to New Heights

If you’ve ever spent a day waiting for the washing machine repair person or the utilities worker to show up, you know how trying it can be. But, when that employee shows up on time, armed with the right parts and is able to fix your problem on their first visit, you’re amazed. Even delighted. It... Read More

Customer Service, Service Cloud

Nov 06, 2017 By Paolo Bergamo

Introducing mySalesforce, Branded Apps for a Mobile World

I meet everyday with customers who love running their business from their phone with our leading enterprise mobile app. More than 1.5 million users monthly count on the Salesforce mobile app to deliver a new kind of customer experience—highly personalized, intelligent and secure—on their phones,... Read More

Mobile, News

Oct 23, 2017 By Paolo Bergamo

Salesforce on Every Device: Salesforce1 has a New Name!

Four years ago, we had a vision: to help companies run their business from their phone with every customer's complete CRM and customizations available out-of-the box on their mobile device. That vision became Salesforce1. Now, Salesforce1 won the Best Mobile App for Business GLOMO award for... Read More

Mobile

Jun 14, 2017 By Paolo Bergamo

Salesforce’s Mobile App Development Platform Positioned as a 2017 Leader

It’s been an amazing three years for the Salesforce Mobile team, once again being recognized as a “Leader” by Gartner for Mobile App Development Platforms (MADP) in this year’s Magic Quadrant report. App Cloud is helping customers build mobile apps fast by empowering line of business users with... Read More

Mobile, News

Mar 28, 2017 By Paolo Bergamo

Forrester Names Salesforce a Leader of Mobile Low-Code App Development Platforms

Salesforce, the pioneer of low-code application development, has been recognized as a leader by Forrester Research in its report The Forrester Wave™: Mobile Low-Code Development Platforms, Q1 2017. The report evaluated 11 vendors based on 24 criteria, including current offering, strategy and market... Read More

App Cloud, News, IT

Oct 26, 2016 By Paolo Bergamo

The Salesforce1 Mobile App Brings Real-Time Forecasting to Sales Teams on the Go!

It’s no secret that forecasting is one of the most challenging aspects of sales. Sales teams struggle due to a few main factors: Predicting the future is hard. Predicting anything accurately is tough business, especially when you are projecting future sales from a broad team of reps. Forecasting... Read More

Apps, Mobile, Sales

Jul 25, 2016 By Paolo Bergamo

The Top 5 Salesforce1 10th Anniversary Release Features

This May marked the 10th anniversary of Salesforce on Mobile, and we’re celebrating with a version of the Salesforce1 Mobile App that’s faster, smarter, and more empowering than ever before. Version 10 of the Salesforce1 Mobile App is now live in the Apple App Store and Google Play Store. This 10th... Read More

Mobile, Sales, Sales Cloud, Lightning

Apr 25, 2016 By Paolo Bergamo

A Look Back: Salesforce’s 10 Year History on Mobile

This month, we celebrate the 10th anniversary of Salesforce mobile. Over one million users are running their business from their phone using the Salesforce1 Mobile App. Salesforce1 is our flagship application, but Salesforce mobile is so much more. We have seven apps in our app portfolio, including... Read More

Mobile, Sales, Sales Cloud