360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 25, 2018 By Malachy Walsh

Driving Success and Learning: Life on the Fast Path With Indy Race Car Driver JR Hildebrand

“Ladies and Gentlemen, start your engines.” With those words, nearly three dozen drivers will fire up their racecars on May 27 and cross the bricks at the Indianapolis Motor Speedway to challenge each other in America's greatest test of speed and endurance, the Indy 500. JR Hildebrand will be... Read More

Careers, Innovation, Leadership, Leadership Insights, News, Trailblazer Story

May 25, 2018 By Neeraj Munshi

Einstein Analytics Puts the Pedal to the Metal for the Indy 500

This weekend marks the 102nd Indianapolis 500, and Salesforce is revved up! With J.R. Hildebrand driving the Salesforce-sponsored car 66, and the event taking place in the hometown of our second largest office, Einstein Analytics is excited to join in on the action. For the first time ever,... Read More

Analytics, Analytics Cloud, Einstein, Events, Innovation, News, Artificial Intelligence

May 24, 2018 By Kurt Smith

7 Tips for Using Agenda Builder for the Perfect Connections Experience

The Connections Agenda Builder is launching, and I am here to give you a few insider tips on how to create a fantastic trail. Agenda Builder is your first step in becoming a Trailblazer at this year's Connections conference, the digital marketing, commerce, and customer service event of the... Read More

Events, Connections

May 24, 2018 By Joanna Beerman

Retailers, Here Are Your “Can’t Miss” Sessions for Salesforce Connections

On June 12-14, thousands of retailers will gather in Chicago for Connections to explore emerging trends and obtain practical guidance on how to market, sell, and serve their shoppers. To make the most of your experience, we’ve collected our top five sessions and activities that retailers should attend during Connections.... Read More

Commerce, Shopper Experience, Events

May 23, 2018 By Brian Bergen

4 Steps to Prepare for the GDPR on May 25th

While 63% of millennials and 58% of Gen X consumers are willing to provide personal data to companies in exchange for personalized offers and discounts, those companies still have to follow regulations governing that data. The General Data Protection Regulation (GDPR) that takes effect on May 25th... Read More

Best Practices, Data Management, Marketing

May 23, 2018 By Suzanne Zaleski

The ABCs of Leading Your Org to Maximum Efficiency, Part 2

Salesforce was designed to make your team more productive, but is your team inadvertently getting in its own way? In Part 1 of this blog series, we looked at how avoiding risk, being careful with complexity, and controlling change management can help keep your org on track and maximize efficiency... Read More

Customer Success

May 23, 2018 By Lynne Zaledonis

New Research Unveils 5 Trends Shaping the Future of Sales

Customer expectations are skyrocketing, and it’s changing what it means to be a successful businessperson in any role. Today, we live in an instantaneous world, but also one in which tailored, consultative experiences built on strong relationships are table stakes. How can sales reps meet these... Read More

Best Practices, Customer Experience, Leadership Insights, Research, Sales, Sales Cloud, Strategy, Artificial Intelligence

May 23, 2018 By Lisa Lee

How e.l.f. Cosmetics is Using Salesforce to Change the Game in Beauty

We spoke with Ekta Chopra, Vice President of IT at fast-growing e.l.f. Cosmetics, who has built her career on a foundation of digital transformation, about what distinguishes e.l.f. in the saturated beauty space, including how it uses technology to empower its employees and consumers – and pivot fast when its products miss the mark.... Read More

Commerce, Customer Story

May 22, 2018 By Robin Bordoli

This is How AI Will Empower the Workforce of the Future

Robin Bordoli is Chief Executive Officer of leading machine learning company, Figure Eight. He has spent the past two decades helping high-growth technology companies launch and scale platforms and products into rapidly transforming markets. Here, he gives a glimpse of what a workforce... Read More

Innovation, Leadership Insights, Artificial Intelligence

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Driving Success and Learning: Life on the Fast Path With Indy Race Car Driver JR Hildebrand

Einstein Analytics Puts the Pedal to the Metal for the Indy 500

7 Tips for Using Agenda Builder for the Perfect Connections Experience

Retailers, Here Are Your “Can’t Miss” Sessions for Salesforce Connections

4 Steps to Prepare for the GDPR on May 25th

The ABCs of Leading Your Org to Maximum Efficiency, Part 2

New Research Unveils 5 Trends Shaping the Future of Sales

How e.l.f. Cosmetics is Using Salesforce to Change the Game in Beauty

This is How AI Will Empower the Workforce of the Future

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First