360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Feb 26, 2020 By David Lou

Get Started With AI-Augmented Analytics

We’ve all seen beautiful analytics apps — they’re interactive and show you what’s happening in your business. But how can you get even more out of your data? What if artificial intelligence (AI) could dig into your data and take the insights from your analytics a step further? What if you could get... Read More

Einstein, Analytics, Platform, IT, Sales

Feb 17, 2020 By Anjali Kevlani

Top 5 Most Treasured Spring ‘20 Features

Every major Salesforce release brings hundreds of new features and enhancements across a wide variety of products and clouds. Spring ‘20 is no exception, as you will discover while flipping through the Release Notes. Within this vast sea of goodness, there are always a few features that generate... Read More

Cloud, Customer Success, IT, Platform, Sales Cloud, Seasonal Release

Feb 01, 2020 By Aditya Pothukuchi

From Earning $98 a Month in India to Leading a Salesforce Platform Team in the U.S.

After completing my education, I had a lot of uncertainty about my future career path. How should I start? When would I get a job? When opportunity knocks In 2007, my company took on a Salesforce project. I thought about my Dad and the values he instilled in me. My heart told me that Salesforce... Read More

Future of Work, Salesforce Ohana, Platform, Learning, Careers, Guest Blog

Jan 09, 2020 By Shannon Duffy

Salesforce Named a November 2019 Gartner Peer Insights Customers’ Choice for Best Enterprise Low-Code Application Platforms

Salesforce has been one of the pioneers for low-code application development, and this year we have seen a wave of excitement around the strategic adoption of low-code as a cornerstone for digital transformation. At Dreamforce 2019, we saw a lot of enthusiasm around low-code development as we... Read More

Apps, Artificial Intelligence, IT, Platform

Dec 30, 2019 By Jennifer Sacks

How Salesforce Drives Customer-Led Innovation at Scale

I’m often asked, “What’s the difference between a fact and an insight?” While facts are specific pieces of information, they don’t necessarily tell you how to solve a problem or how to move forward on a great idea. Insights use data to act on facts, creating solutions that make ideas a reality. So,... Read More

Customer Experience, Customer Success, Best Practices, IT, Innovation, Platform

Dec 20, 2019 By Samantha Steiny

How We Transformed Our Employees’ Onboarding Experience With APIs

We often talk about the power of integrating data and leveraging APIs (application programming interface) to build connected customer experiences. But as we talk to CIOs and business leaders, they equally stress the importance of building connected employee experiences. Eighty-four percent of IT... Read More

IT, Marketing Cloud, Platform, Digital Transformation, Apps

Nov 19, 2019 By Kim Honjo

Highlights From the Dreamforce ‘19 Opening Keynote: Trailblazers, Together

Even though it’s only 9:15 a.m., the keynote room in Moscone North is already noisy. Attendees are in high-spirits as they wave across the room at old friends and call out to colleagues. They’ve gathered here from all over the world and now join millions online for the opening keynote that kicks... Read More

Salesforce Ohana, Dreamforce, Einstein, Digital Transformation, Platform, Artificial Intelligence

Nov 15, 2019 By Ryan Aytay

Salesforce + Google Go Big With New Data, Marketing Integrations

Salesforce and Google have a kind of tradition this time every year. It began in 2017, when we first announced our strategic technology partnership, bringing together two of the world’s most innovative companies. Then last fall, we deepened our relationship with brand-new customer benefits. And... Read More

CEO, IT, Marketing, Marketing Cloud, Sales Cloud, Platform, News

Nov 07, 2019 By Stephanie Lottridge

What Not to Miss at Dreamforce ‘19 for IT Leaders

It goes without saying we’re incredibly excited to share our love for innovation and the future of technology with our community of IT Trailblazers, and we’re thrilled to reconnect with you at this year’s Dreamforce to inspire new ways to think about business. And we’ve definitely got some... Read More

Dreamforce, Einstein, Platform, IT

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Get Started With AI-Augmented Analytics

Top 5 Most Treasured Spring ‘20 Features

From Earning $98 a Month in India to Leading a Salesforce Platform Team in the U.S.

Salesforce Named a November 2019 Gartner Peer Insights Customers’ Choice for Best Enterprise Low-Code Application Platforms

How Salesforce Drives Customer-Led Innovation at Scale

How We Transformed Our Employees’ Onboarding Experience With APIs

Highlights From the Dreamforce ‘19 Opening Keynote: Trailblazers, Together

Salesforce + Google Go Big With New Data, Marketing Integrations

What Not to Miss at Dreamforce ‘19 for IT Leaders

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First