360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 12, 2018 By Heather Conklin

Introducing a Smarter AppExchange: A More Intelligent Salesforce Store

The AppExchange has long been dedicated to helping Trailblazers find smart solutions that enable them to transform their businesses. That’s why, today, we’re launching a Smarter AppExchange, providing Trailblazers with a more personalized and easy-to-navigate customer experience than ever... Read More

AppExchange, Apps, Platform, IT

Sep 12, 2018 By Anne Delsanto

New Research: Drive Significant ROI, Build Apps on the Lightning Platform

Raise your hand if you're an IT leader. Now, raise your hand if you're an IT leader with enough developers in your organization to address your backlog of app development projects. Nobody? As businesses adjust to the demands of the Fourth Industrial Revolution — including the increased need for... Read More

AppExchange, Dreamforce, Industry Report, IT, Platform, Research

Sep 05, 2018 By Mohith Shrivastava

From Clicks to Code: 3 Superpowers of App Development on the Lightning Platform

I’m a Salesforce MVP and I build apps on the Lightning Platform. I spend most of my time helping businesses create apps and integrations to tap into the Salesforce ecosystem. The best part of it all: I get to work on a variety new ideas for companies of all sizes across all industries. That means... Read More

Apps, Best Practices, IT, Platform

Aug 24, 2018 By Rahul Awasthy

New Heroku Certifications Boost Customer Data Security

Salesforce Heroku believes that great apps come from inspired and productive developers. That’s why we focus on providing a set of powerful capabilities that help developers bypass mundane tasks, remove friction, and automate processes. At Salesforce, Trust is our number one value and empowered... Read More

IT, Platform

Jul 12, 2018 By Akansha Sidhwani

ZENCONNECT Achieves Smarter Sales and Service with AI

ZENCONNECT lives up to its name. The service allows customers to log in and get to work with zen-like ease. This 30-person startup supplies restaurant chains with a secure, firewalled WiFi network that powers servers' tablets, provides diners with fast Internet access, and much more – all managed... Read More

Platform, Service Cloud, Sales Cloud, Sales

Jul 11, 2018 By Andrew Randall

New AppExchange Filters Bring Government Cloud Users More Ready-to-use Apps Faster

Today Government Cloud users have new AppExchange filters to find more ready-to-use apps faster. In this article, you’ll learn which re-integrated apps on the AppExchange work with Salesforce Government Cloud and find out what apps are FedRAMP authorized. What’s new for the public sector These... Read More

AppExchange, Apps, Platform, IT

Jun 28, 2018 By Noah Kravitz

ICS+ Goes Custom to Earn Big ROI with Salesforce

Bigger isn’t always better. Intelligent Control Systems (ICS+), based in Austin, Texas knows this better than anyone else. Home to fewer than 10 employees, the company's expertise in cutting-edge automated control systems runs deep. How deep, you might ask? On average, ICS+ handles more than 100... Read More

Small Business, Platform, Customer Success, Customer Story

Jun 22, 2018 By Amruta Moktali

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

When it comes to analytics, a focus on business outcomes is perhaps the only thing that matters. But unfortunately customers get bogged down by technology constraints, long project cycles, and spending countless hours doing change management on what KPIs to measure. We want to free you from... Read More

Analytics Cloud, Analytics, AppExchange, Best Practices, Customer Experience, Customer Success, Leadership, Platform, Strategy, Small Business, Artificial Intelligence

Jun 11, 2018 By Misty Fierro

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

In 1999, when Salesforce was founded, I was in my seventh year of service in the U.S. Army. Little did I know, 16 years later I would join the Salesforce Ohana as a proud member of VetForce, and put myself on an entirely new path to become a Salesforce Admin. After 12 years in the Army and almost... Read More

App Cloud, Apps, Careers, Customer Success, Platform

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Introducing a Smarter AppExchange: A More Intelligent Salesforce Store

New Research: Drive Significant ROI, Build Apps on the Lightning Platform

From Clicks to Code: 3 Superpowers of App Development on the Lightning Platform

New Heroku Certifications Boost Customer Data Security

ZENCONNECT Achieves Smarter Sales and Service with AI

New AppExchange Filters Bring Government Cloud Users More Ready-to-use Apps Faster

ICS+ Goes Custom to Earn Big ROI with Salesforce

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First