360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 02, 2019 By James Lacey

How a Team of Scientists at City of Hope Manages Cancer Research

City of Hope is dedicated to making a difference in the lives of people with cancer, diabetes, and other life-threatening diseases. Our mission is to transform the future of healthcare by turning science into a practical benefit — to turn hope into reality. We accomplish this by providing... Read More

Healthcare & Life Sciences, Health Cloud

Feb 20, 2019 By Ashwini Zenooz

Salesforce Named Leader in Healthcare CRM by KLAS Two Years in a Row

As the world becomes more digitized, consumers are demanding more from their healthcare experience, including the ability to communicate with care teams, easily access health information, and schedule appointments from any device, at any time. Meanwhile, healthcare providers are racing to meet... Read More

Health Cloud, Healthcare & Life Sciences, Providers

Feb 20, 2019 By Ashwini Zenooz

Providing the Best Patient Experience Dominated the Healthcare Conference HIMSS 2019

Last week, more than 45,000 healthcare information and technology professionals from all over the world converged in Orlando to attend the annual conference of the Healthcare Information Management Systems Society (HIMSS). HIMSS brings together people from all sectors of healthcare and beyond —... Read More

Healthcare & Life Sciences, Health Cloud, Providers

Feb 05, 2019 By Ashwini Zenooz

Taking the Next Step in Digital Healthcare Transformation

For more than a decade, the healthcare industry has been focused on taking the first step toward digital transformation. For healthcare providers, this involves transitioning from paper-based to electronic health records (EHRs). As I’m sure many of my healthcare colleagues would agree, the... Read More

Health Cloud, Healthcare & Life Sciences, Providers

Jan 17, 2019 By Ashwini Zenooz

Interoperability: Building a Connected Healthcare Platform

More than a decade ago, hospitals and physicians began transitioning from paper-based to electronic health records (EHR) to facilitate the exchange of patient information. Since then, more than 95% of hospitals and nearly 90% of office-based physicians have adopted an EHR system, according to the... Read More

Health Cloud, Healthcare & Life Sciences, Providers

Sep 17, 2018 By Beth Tobias

Improve Member Outcomes with the All-New Health Cloud for Payers

In June, we announced the launch of Health Cloud for Payers, a complete solution built on the #1 CRM platform that’s designed to meet the specific needs of insurance carriers and health plan sponsors. In preparation for Dreamforce ‘18, where we’ll showcase live demos on stage for the first time, I... Read More

Health Cloud, Healthcare & Life Sciences, Health Insurance Carriers, Health Plans

Aug 29, 2018 By Mike Luessi

Get to Know the Future of the Healthcare and Life Sciences Industries at Dreamforce '18

Here’s a fact: 80% of healthcare payers say investing in consumer engagement is a top priority, yet 62% of consumers saw no difference in how their payers and providers engaged with them in the last 18-24 months. Here’s another fact: 73% of healthcare patients will visit more than one doctor after... Read More

Dreamforce, Healthcare & Life Sciences, Medical Devices and Diagnostics, Pharmaceuticals

Jul 16, 2018 By Nisha Pattan

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

A decade ago, the Medical Device and Diagnostics (MedTech) industry was basking in the glow of over 10% revenue growth every year. More recently, this has declined by more than half. According to Boston Consulting Group (BCG) Partner, Barry Rosenberg, there are multiple factors impacting growth,... Read More

Best Practices, Customer Story, Customer Success, Innovation, Sales Cloud, Healthcare & Life Sciences, Sales, Quote-to-Cash

May 18, 2018 By Jen Simpson

Just What the Doctor Ordered: Healthcare & Life Sciences at Connections

The Doctor is in at Connections! The event, held in Chicago June 12-14, is bringing together thousands of Trailblazers across the digital marketing, commerce, customer service, and healthcare and life sciences industries (HLS). Join thousands of your industry peers for a three-day journey at... Read More

Events, Health Cloud, Connections, Healthcare & Life Sciences, Medical Devices and Diagnostics, Pharmaceuticals

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How a Team of Scientists at City of Hope Manages Cancer Research

Salesforce Named Leader in Healthcare CRM by KLAS Two Years in a Row

Providing the Best Patient Experience Dominated the Healthcare Conference HIMSS 2019

Taking the Next Step in Digital Healthcare Transformation

Interoperability: Building a Connected Healthcare Platform

Improve Member Outcomes with the All-New Health Cloud for Payers

Get to Know the Future of the Healthcare and Life Sciences Industries at Dreamforce '18

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

Just What the Doctor Ordered: Healthcare & Life Sciences at Connections

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First