Here’s a fact: 80% of healthcare payers say investing in consumer engagement is a top priority, yet 62% of consumers saw no difference in how their payers and providers engaged with them in the last 18-24 months. Here’s another fact: 73% of healthcare patients will visit more than one doctor after leaving the hospital, and 61% of patients say the post-discharge process can improve. And here’s one more: It costs $2.6 billion to bring a drug to the market, with an estimated $1 million in lost clinical trial productivity per day during development.

As anyone who works in the healthcare and life sciences industry knows, change is needed to achieve the collective goal of better care, lower costs, and healthier people. Yet the scale of that transformation can feel overwhelming. Where do you even begin? How can your organization drive innovation and engagement to achieve healthier outcomes?

At Dreamforce ‘18, we’ve lined up four days of keynotes, trainings, breakout sessions, and demo stations all designed to drive impactful discussions that get to the heart of this question. Whether you’re in clinical operations, R&D, or hospital administration, we’ve got something for everyone. Read on to discover what’s in store:


So many sessions, so little time


With over 2,700 sessions to choose from at this year’s Dreamforce, it’s not an overstatement to say that attendees will be spoiled for choice. It can be a herculean task to narrow it down. But don’t worry — we’ve done some of the heavy lifting for you.

Here are my top five recommendations for can’t-miss sessions to add to your agenda:

  1. Healthcare & Life Sciences Keynote: Better Connections, Bigger Outcomes

    • If there’s one session you should not miss, it’s this one. You’ll hear how Salesforce is helping trailblazing organizations connect data and teams, benefit from AI, and personalize how they help people lead healthier lives. Check out this Road to Dreamforce video clip for a soundbite on what's in store.



  2. IQVIA’s Strategy to Transform Life Sciences from Molecule to Market

    • IQVIA, one of the world’s leading clinical research services, will share how organizations can unify their R&D and commercial strategy.

  3. Health Cloud Roadmap: The Connective Tissue for a New Wave of Health Innovation

    • Hear from industry Trailblazers as they share how they’re implementing and adopting new technologies to transform their services to stay competitive and contain costs while improving health outcomes.

  4. Healthcare Payers: Activate Care Insights and Drive Member Engagement

    • Discover how your organization can leverage Health Cloud for Payers to reinvent the way you keep members engaged, scale care management, and drive collaboration across the care ecosystem.

  5. Life Sciences: Transforming Clinical Operations at AbbVie

    • Learn how AbbVie, a leading biopharmaceutical company, has digitized clinical processes and advanced the company’s operational performance through the adoption of a purpose-built clinical trial management system.

To start planning your ultimate Dreamforce experience, be sure to check out the Healthcare and Life Sciences Trail Map for a day-by-day breakdown of the must-do highlights.


Take our latest solutions for a test drive


Be sure to stop by one of our hands-on demo stations within the Campground and Healthcare and Life Sciences Lodge to take our latest products and solutions for a spin. We’ll be premiering our new Health Cloud for Payers, a platform that helps insurance plans create a seamless member experience and deliver proactive support services like health education, wellness programs, and care management plans. Plus, we’ll have theater sessions, breakouts, refreshments — and an oxygen bar!

With only a few weeks to go, Dreamforce ‘18 is fast approaching. But you don’t have to wait — check out the full lineup now and plan out your perfect four days filled with insights from leaders at the forefront of healthcare and life sciences.