Salesforce Research conducted a survey – the 2015 Connected Shoppers Report – that deeply examines the current attitudes, habits, and technology shoppers are using to accelerate the pace of innovation in retail. We’ve pulled out three of the major stats that Salesforce Research uncovered and how...
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In this hyperconnected world, every company strives to deliver a customer experience that meets the rising expectations of consumers. One of the fastest growing spaces is communities: closely connecting your business to your customers, partners, and employees is now a key business advantage.
But...
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As 2015 comes to a close, we’re reflecting on all of the exciting announcements, thought leadership articles, and awesome tips that we published on the Salesforce Blog this year. Did you catch these top ten most popular blog posts on our Salesforce Blog and Medium channel? We’ve compiled them below...
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Your customers are moving fast and expect a litany of choices for how they can answer questions and receive information about your product or service. Businesses are increasingly turning to communities to engage with their customers and create a rich, personalized service experience. You no longer...
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In order to be successful in today’s ecosystem, businesses must engage a broad ecosystem of customers, partners, and employees, plus so much more. But today’s partner-facing technology falls short:
Websites are not branded or interactive
Portals are not mobile or personalized
Social media...
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As millennials enter offices across the country in droves, thinkpiece after thinkpiece has been written about millennials in the workplace and what they want from a work environment (free lunch! lots of money! ping-pong tables! standing desks!). Let’s be honest...most of these are written from the...
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Hey, awesome reader! Did you know we have a weekly digest that compiles all of our best blog content from the week and sends it right to your inbox every Monday morning?
You should sign up today, and here are the top three reasons why:
1. Stay up-to-date, even when you’re busy
Every day...
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When you think of Dreamforce, you might think of the innovative keynotes, celebrity speakers, amazing parties, or the Dreamfest. But at the very heart of the conference is giving, and philanthropy is a huge part of Dreamforce every single year.
This year our focus was education, with the main goal...
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San Francisco and Moscone Center weren't the only places that were rockin' with the Dreamforce energy last week — social media was also buzzing with Dreamforce all over the world. Check out what you might have missed on Twitter and check out Salesforce LIVE to see all of the amazing, inspirational...
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