A dashboard is a single screen that tracks a number of key metrics in real time. For sales and marketing, this is a place where the entire revenue creation team tracks your progress and collaborates around opportunities.
Here are nine principles to create killer dashboards. As you'll...
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With buyers being more educated and research-driven than ever before, understanding when and how they think is crucial to closing your next deal. After all, timing is everything so wouldn't it be great to know exactly when to pick up the phone?
As expected, B2B buyer activity and research...
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Salesforce1 is the new social, mobile and cloud customer platform built to transform how companies sell, service and market for the Internet of Customers. In its first month, the Salesforce1 Customer Platform drove a 96% increase in active users of the Salesforce1 mobile app and a 46% increase in...
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As a blog editor, I find that -- even more than recruiting writers, adding calls to action, creating editorial calendars, and searching for great photos -- I'm helping writers come up with "sharable" content ideas and innovative ways to format their posts.
A great blog is needs...
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Along with losing weight and breaking bad habits, each year many people make a resolution to do more good in their community. What does that have to do with social media?
I truly believe that social media has the power to make the world a better place -- and many others believe that too. 98% of...
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From Facebook best practices to email marketing stats to content marketing tips, this year was filled with great marketing content and helpful ways to do your job better.
We've pulled together our most-visited marketing blog posts from 2013 covering all of these topics and more. Bookmark this...
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From tips to quotes to stats to ideas, there are plenty of ways to enhance your customer service know-how. The challenge is time: How do you carve out moments to get the scoop?
We make it easy to get this information by culling through all the customer service posts of 2013 and serving up the best...
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Mobile users check their phone on average 150 times a day, according to KPCB Internet Trends 2013. Facts like these are proving how mobile is growing and changing rapidly and this has a big impact on the business world.
Hold on to your smartphones: Here are 20 game-changing mobile...
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Though the beauty of social media is its two-way conversation value between brands and consumers, there is plenty of room for one-way, push communication that comes directly from the brand. But there's a lot to consider before sending a Tweet or posting to Facebook.
This week we're taking a...
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![B2B Buyer Behavior: Timing is Everything [INFOGRAPHIC]](http://www.salesforce.com/content/dam/blogs/legacy/2014/01/6a00e54ee3905b883301a3fc3579b8970.jpg)
