From tips to quotes to stats to ideas, there are plenty of ways to enhance your customer service know-how. The challenge is time: How do you carve out moments to get the scoop?

We make it easy to get this information by culling through all the customer service posts of 2013 and serving up the best of the best. 

Check out these 10 posts, which had the most traffic all year, and keep the sharing going.

1. 50 Inspirational Customer Service Quotes

A strong philosophy on customer service will make the difference between standing out from the pack and staying competitive, or marring your brand name. To get you off on the right foot, check out this post for 50 of the best, most inspirational customer service quotes. Read the post

2. 7 Customer Service Lessons from Amazon CEO Jeff Bezos

Bezos has built Amazon.com from the ground up purely based off of the unbending, unyielding philosophy of serving the customer across all departments. Read this post to get seven customer services lessons from the man who built this authentic, customer-centric company. Read the post

3. The Cost of Bad Customer Service

Bad customer service can cost you money in the short term, in the long term and will make attracting new customers much more difficult. To illustrate the true cost of bad customer service, check out the infographic in this post. Read the post

4. 10 Ways to Find True Love with Your Customers

We’re told that close, happy, mutually supportive relationships make the world go around. This holds true even for relationships between a business and its customers. Read this infographic and post to win the love of your customers and build relationships that will stand the test of time. Read the post 

5. 10 Best Practices to Improve Customer Service

Today's modern customer is changing the world of customer service. They're using more channels of communication, making informed decisions and are quick to make demands. Check out this infographic of 10 customer service best practices to keep up with your customers. Read the post

6. How to Write a Great Customer Email

The key to making emails effective is to make them actionable, fill them with interestingness, and give them high relevance. Building that great email to the customer starts with the right values and this post goes into those details and more. Read the post

7. 5 Customer Service Lessons from Finding Nemo

Lessons in customer service can sometimes come from the most unexpected places. In this post, we look under the sea at the Disney Pixar movie, Finding Nemo, and uncover a few hidden gems about life, business and customer service from these ocean-dwelling characters. Read the post

8. 5 Tips for a Successful Customer Referral Program

A steady stream of customer referrals can transform a struggling business into a profitable one. Crafting an effective customer referral program takes time, but the return on investment can be startling. Read this post by Yaniv Masjedi to get started with your own customer referrral program. Read the post

9. 20 Customer Service Actions You Should Stop Doing Today

Is your service department performing actions that, despite the best of intentions, may in fact be creating negative impact with your customers? This post includes a list of 20 actions performed by service departments that are not well received. Read the post

10. 18 Interesting Stats to Get You Rethinking Your Customer Service Process

Your customer service agents are just as responsible for the integrity of your brand as your marketers, and just as critical to customer retention as your sales team. Have you made customer service a top priority at your company? If not, these stats will make you think twice. Read the post

We're excited for 2014 and the continued evolution and growth of customer service. Learn more customer services tips, ideas and best practices with the free ebook below.