Salesforce has skilled hundreds of students through a new virtual Placement Program. Davinder Mann outlines the power of virtual training programs, how to start one and why give-back initiatives build consumer trust....
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How do you manage remote teams? How do you sell across multiple channels without overcomplicating your message? How can you leverage data in your decision making? Read advice from expert sales leaders on these questions and more....
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It’s no secret that personalisation is part and parcel of creating an excellent customer experience. But how should you go about creating an experience that meets your customers’ needs? Our research offers some great insights to get you started.
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At our latest Retail and Consumer Goods summit, we discussed three ways retailers can stay ahead of the curve, embrace omni-channel experiences and earn their customer’s loyalty....
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Salesforce has been named one of Australia’s Best Workplaces in 2022. CEO Pip Marlow shares how this recognition is a reflection of our desire to do better for all of our people — and why core values like innovation mean we’ll keep evolving for 2023 and beyond....
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Here's how Lorna Jane hit two of its biggest sales days in its 30-year history by partnering with Salesforce to achieve global business growth....
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ANZ customers want better digital experiences from their financial service providers. Get into their state of mind to learn what needs improvement....
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Customer expectations are changing, and in a digital-first world you need to stand out from the crowd to stay ahead. Learn why brands like Macquarie Bank and Lendlease think employee and customer experience are linked, and how trust is the key to success in both....
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