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Jul 13, 2022 By Salesforce

7 Aussie Businesses Share Tips on How They Put Digital-First, First

Whatever size your company, the only way to scale is by prioritising data and putting your customers first. Get tips from seven Aussie Trailblazers on how they drove digital transformation in their businesses and the important lessons they learned along the way.... Read More

Digital Transformation, CRM, Customer Story

Jul 08, 2022 By Shreya Sethi

Financial Services Are Missing the Mark With Customers — Here’s Why

What do consumers want? New research on the future of financial services points to the common areas where many are still falling short and 4 ways to start repositioning for sustainable growth.... Read More

Financial Services

Jul 07, 2022 By Salesforce

How to Track and Measure Web Analytics

Web analytics is about so much more than just measuring how many people landed on your website. They can tell you which campaigns are performing, which parts of your site are driving the highest-value sales, and where your customers are coming from.... Read More

Marketing, Marketing Cloud, Marketing Automation

Jul 06, 2022 By Salesforce

Five Simple Strategies to Increase Sales Productivity and Drive Revenue

With the sales environment rapidly evolving, it’s time for leaders to assess whether their sales strategies are up to scratch. Here are five ways to do it – and insights from leaders across Australia.... Read More

Sales, Sales Cloud, Sales Strategies

Jun 29, 2022 By Salesforce

How to prepare your business for the digital skills gap

Australia’s digital skills gap is growing. How can your organisation prepare? Here’s the advice from experts at Deloitte, Salesforce, and Revolent Group.... Read More

Digital Transformation, Future of Work

3 shrewd strategies for small business growth

Jun 28, 2022 By Salesforce

3 Ways a Small Business CRM Can Support Shrewd Revenue Growth

Small business CRMs can unlock productivity for your sales teams. Learn 3 ways to transform your sales cycle without needing additional headcount.... Read More

CRM, Small Business

Jun 21, 2022 By Salesforce

Small Business CRMs Versus Spreadsheets: How Replacing Excel Helps You Grow

Small business leaders face a challenge of following up customers and ensuring their business is front of mind. In this article we have a look at why spreadsheets may not be the most effective way to manage clients and looking at building more meaningful relationships through CRM.... Read More

Small Business, Sales

Jun 15, 2022 By Salesforce

How Salesforce Helped PaySauce Transform From a Startup to a Scale-Up

Moving to a new CRM can be daunting, shares PaySauce’s head of sales and marketing. However, the process will definitely be worthwhile. Learn PaySauce’s top tips on how to successfully implement Salesforce.... Read More

Sales, Marketing, Customer Experience, Customer Service, Customer Engagement, Marketing Cloud, Sales Cloud

Jun 14, 2022 By Salesforce

Customer-Centricity Is Critical to Australia's Future as a Renewable Energy Superpower

In Australia’s transition to net zero, customer-centricity will play a critical role during a critical decade. Salesforce’s Joe Delaney spoke with three industry leaders to find out why – and what to do next.... Read More

Customer Experience, Customer Engagement, Research

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