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Aug 01, 2022 By Salesforce

How Seven West Media Is Investing in Tech to Revolutionise Television in Australia

The media industry has been disrupted. Seven West Media is rising to the occasion, by investing in its tech, upgrading its platforms and personalising ads.... Read More

Digital Transformation, CRM, Customer Story

Jul 13, 2022 By Salesforce

7 Aussie Businesses Share Tips on How They Put Digital-First, First

Whatever size your company, the only way to scale is by prioritising data and putting your customers first. Get tips from seven Aussie Trailblazers on how they drove digital transformation in their businesses and the important lessons they learned along the way.... Read More

Digital Transformation, CRM, Customer Story

3 shrewd strategies for small business growth

Jun 28, 2022 By Salesforce

3 Ways a Small Business CRM Can Support Shrewd Revenue Growth

Small business CRMs can unlock productivity for your sales teams. Learn 3 ways to transform your sales cycle without needing additional headcount.... Read More

CRM, Small Business

Apr 06, 2022 By Salesforce

How can your startup grow, scale and connect with a CRM?

How can a CRM help startups and other small to medium businesses? Put simply, it’s about scaling, connecting, and growing revenue. Read more to find out why.... Read More

Small Business, CRM

Nov 18, 2021 By Salesforce

How nib Is Providing More Value for Members Through Personalisation and Real-Time Engagement

With visions and aspirations far beyond health insurance, nib is bringing a data-first approach to its marketing, sales and service teams that is revolutionising customer experience. Josh Griffiths, nib’s Group Manager - Marketing Automation, tells us how.... Read More

Marketing, Customer Experience, Digital Transformation, CRM, Marketing Automation, Marketing Personalization, Marketing Cloud

Oct 29, 2021 By Salesforce

CRM 101: A guide for sales managers

If you're a sales manager or sales director this is the CRM 101 guide for you. Find out how to use a CRM to improve your sales performance.... Read More

CRM, Customer Experience, Sales, Digital Transformation, Sales Strategies

Oct 19, 2021 By Salesforce

Upskilling Your Sales Team With AI Smarts, me&u Style

Despite rapid change, many small businesses experienced unexpected growth over the past 18 months, and hospitality innovators me&u is one such business. Here, COO Asheesh Chacko shares how me&u successfully upskilled their sales team to keep up with such growth and prepare for future success.... Read More

Sales, CRM, Artificial Intelligence, Sales Strategies

Oct 15, 2021 By Salesforce

What exactly is Salesforce Customer 360?

It’s time to rethink your customer strategy. Make it easy for your employees to manage customer experiences with Salesforce Customer 360. Here we explain what it is.... Read More

CRM, Cloud, Customer Success

Sep 20, 2021 By Salesforce

How RACV Is Driving the Future of Customer Experience in Insurance

Customer expectations in insurance have transformed in recent years. Leaders from RACV share how they’re capitalising on this momentum to create amazing experiences that build loyalty and trust.... Read More

Financial Services, Customer Experience, Customer Service, CRM, Research, Trailblazer Story

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