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Aug 13, 2018 By Salesforce

CRM 101: Part 2 – 6 ways CRM can help your business grow

Customer relationship management (CRM) technology can help you be more connected to customers, improve business performance and grow your company. Here’s how.... Read More

CRM

Aug 13, 2018 By Salesforce

CRM 101: Part 1- an introduction to CRM

CRM – three letters becoming increasingly important to businesses. If you’re unsure about how CRM works or its benefits, here’s an introduction.... Read More

CRM

Jun 14, 2018 By Salesforce

Salesforce is celebrating 10 years trailblazing through Gartner's Magic Quadrant

We’re proud to be named a leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Centre for the 10th year in a row! ... Read More

CRM, Customer Service, Service, Service Cloud

Jan 11, 2018 By Salesforce

What to expect at Salesforce World Tour Sydney

Australia’s largest technology conference is fast approaching. For a reminder of what’s in-store, here’s the best bits from Salesforce World Tour Sydney 2017.... Read More

Events, CRM, Customer Experience, Salesforcetour

May 26, 2017 By Salesforce

Infographic: small business survival skills

Changing customer expectations and the prevalence of digital is transforming the business world as we know it. Is your small business well-placed to thrive?... Read More

Small Business, SMB Spotlight, CRM

May 03, 2017 By Salesforce

10 Things You Can Do With Salesforce

Wondering what Salesforce is? Or what you can do with Salesforce? This one’s for you.... Read More

Cloud, CRM

Jul 06, 2016 By Thomas Karemacher

Revealed: How SMBs can pocket $100,000 of extra sales

Adopting new technology can be a leap of faith. Business owners hope for the best, but accept that things can go wrong. They leap despite uncertainty. It takes bravery, because they’re making a big statement – they’re effectively saying, “I know best,” and forge on with the bit between their teeth,... Read More

CRM, Digital Business, Small Business

Jun 19, 2016 By Salesforce

Small Business & Cloud Computing: When (& Why) Do I Need It?

Cloud, made simple: The first thing you should know about cloud computing is it’s accessible anywhere, anytime, on any device. More accurately, it makes your business information accessible anywhere, anytime, on any advice.... Read More

Small Business, CRM

Finding the right time for the 'CRM' talk?

Jun 02, 2016 By Salesforce

Why Do I Need CRM?

With the traditional business model quickly becoming a relic of times gone by, small business owners today face a new world of multi-channel communications, highly-saturated and competitive markets and a new type of customer. ... Read More

Small Business, CRM

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