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Sep 06, 2021 By Salesforce

The State of CRM in Asia Pacific: Top Trends and Opportunities to Know Now

For APAC businesses, the global State of CRM research presents as many challenges as opportunities. Here, Salesforce APAC’s Director of Content Strategy, Divisha Gupta, shares the key findings.... Read More

CRM, Research

Jul 23, 2021 By Merlin Luck

CRM Priorities: The Quickest Ways to Make the Biggest Impact for Your SMB

Need to transform your small business? Salesforce’s Merlin Luck explores how specific digital solutions match with some of the most common SMB goals, from attracting more customers to scaling customer support.... Read More

Small Business, CRM, Customer Experience, Marketing, Sales

Jul 13, 2021 By Salesforce

Salesforce CRM: The Ultimate Guide for Enterprise

We have the ultimate guide to Salesforce CRM for enterprise. Find out the who, what and how of all things Salesforce CRM and digital transformation.... Read More

CRM, Enterprise, Cloud

Jun 24, 2021 By Salesforce

From CRM to CPQ: demystifying the ABCs of better business

Whether you’re well-acquainted with business technology or a total newcomer, it can be hard to keep up with all the acronyms. Here are some of the most common ones to know now.... Read More

Digital Transformation, CRM, Practical Tips

Jun 15, 2021 By Salesforce

The New Normal: Cloud Computing for Small Businesses

It’s a digital-first, remote world and using cloud computing can help many challenges, including security, data access collaboration and flexibility. Need some more convincing to get your head in the cloud? We’ve got five of them.... Read More

Cloud, Cloud Services, CRM, Digital Transformation, Small Business

Jun 03, 2021 By Salesforce

10 Ways to Boost Your Business With Salesforce

Wondering what makes today’s CRMs such powerful revenue-generating tools? Salesforce is more than just a CRM, we bring companies and customers closer together.... Read More

Cloud, Infographics, Apps, Artificial Intelligence, CRM, Customer Success, Small Business

May 11, 2021 By Salesforce

CRM 101: A Guide for Marketers

As customers demand more personalised experience, CRM software is proving a critical tool for marketers to deliver tailored campaigns with proven ROI.... Read More

CRM, Marketing, Marketing Automation, Marketing Cloud

Mar 16, 2021 By Salesforce

What Exactly Is Salesforce Customer 360?

It’s time to rethink how you’re putting your customer at the centre of your business. To help empower your employees and bring customers into focus Salesforce created Customer 360. Here we explain what it is.... Read More

CRM, Cloud, Customer Success, Cloud Services

Feb 18, 2021 By Salesforce

CRM 101: A guide for sales leaders

Wondering what a CRM is and how it can help your sales team? We explore the basics of CRM and look at how cloud-based CRM technology has become a crucial tool for sales teams.... Read More

CRM, Sales, Sales Strategies

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