Salesforce

Nov 26, 2020 By Salesforce

How Aussie Retail Leaders Have Prepared for the Holiday Shopping Season

COVID-19 drove more shopping online, and this trend is likely to continue in the holiday season. Here’s how businesses can make the most of online retail opportunities.... Read More

Ecommerce, Retail, Retail Insights, Sales, Omni-channel, Customer Experience, Artificial Intelligence

Nov 25, 2020 By Salesforce

How REA Group Built Its New Sales Strategy Around Data

The latest State of Sales report reveals 85% of sales professionals agree sales ops is becoming increasingly strategic. You need only look at the REA Group’s success story to see why.... Read More

Sales, Sales Strategies, Research, Digital Transformation, Analytics

Nov 20, 2020 By Salesforce

How OFX Uses Personalised Marketing to Build Trust in Volatile Times

Communicating with clients so that you are addressing their needs enhances brand trust and ultimately leads to more business. Bridie Smith, Global Head of Customer Relationship Marketing at OFX, explains how her company has kept marketing personal during COVID volatility.... Read More

Marketing, Marketing Personalization, Digital Transformation, Personalization, Best Practices

Nov 19, 2020 By Salesforce

Infographic: Why Sales Ops Is Becoming More Strategic

With 85% of Australia and New Zealand professionals agreeing that sales ops is becoming increasingly strategic, we look at what has changed in the past year that has seen them become the new sales hero.... Read More

Sales, Sales Cloud, Research, Digital Transformation, Infographics, Sales Strategies

Nov 16, 2020 By Salesforce

Mind, Body and Soul: Prioritising Your Mental Wellbeing

Our wellbeing is our most important asset. Which is why we sat down with Dr Justine Gatt to learn how to prioritise our mental health and build mental resilience.... Read More

Business as a Platform for Change, Salesforce Culture

How to achieve customer personalisation with Koda Capital

Nov 02, 2020 By Salesforce

Koda Capital’s Dos and Don’ts for Personalisation

We spoke with small business Trailblazer Andrew Rutherford from Koda Capital to find out his dos and don’ts to personalising the customer experience.... Read More

Customer Story, Customer Success, Infographics, Marketing, Small Business, Digital Marketing, Customer Experience, Personalization

Oct 30, 2020 By Salesforce

Wayside Chapel: Creating Human Connection During a Time of Social Fragmentation

Hear from Pastor Jon Owen, Pastor and CEO of the Wayside Chapel and organiser of fundraiser the Long Walk Home, as he shares how the Wayside Chapel is creating a tight community within a socially distant world... Read More

Business as a Platform for Change, Charity, Salesforce Culture, Salesforce Ohana

Oct 27, 2020 By Salesforce

Why Values Should Be at the Heart of Your Business Strategy

This year has been a moment of truth for company values. Which is why Lee-anne Knight sat down with Geoff Martin, Professor of Strategy at the Melbourne Business School, to discuss the importance of values within a company’s strategy.... Read More

Salesforce Culture, Leadership Insights, Leadership, Business as a Platform for Change

Oct 26, 2020 By Salesforce

How I Lead: 2019 Australian Of The Year Dr Richard Harris

Few are as familiar with leading through the unfamiliar and unexpected as Dr Richard Harris, the Australian anaesthetist and diver who was central to the unlikely rescue of 12 boys and their soccer coach from a Thai cave in 2018.... Read More

Leadership, Leadership Insights

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

INFOGRAPHIC

Salesforce.com/au

Get a monthly round-up of our top blogs straight to your inbox.

Salesforce

How Aussie Retail Leaders Have Prepared for the Holiday Shopping Season

How REA Group Built Its New Sales Strategy Around Data

How OFX Uses Personalised Marketing to Build Trust in Volatile Times

Infographic: Why Sales Ops Is Becoming More Strategic

Mind, Body and Soul: Prioritising Your Mental Wellbeing

Koda Capital’s Dos and Don’ts for Personalisation

Wayside Chapel: Creating Human Connection During a Time of Social Fragmentation

Why Values Should Be at the Heart of Your Business Strategy

How I Lead: 2019 Australian Of The Year Dr Richard Harris

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific