According to the Altify Business Performance Benchmark Study, digital transformation will be the most disruptive business development in 2017. Almost half of the 833 participants highlighted this as an area of concern.
Digital transformation is not just the application of technology to existing...
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I got into technical training, and CPQ training in particular, because it helps our customers on many different levels. Training is truly an extension of customer service. The better we can enable our customers, the easier their projects are, and the happier they are after they go live.
Here at...
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For anyone who’s getting their first introduction to Einstein AI features, now rapidly being deployed in the Salesforce platform, two questions may arise. Why is this different from past cycles of AI excitement and disappointment? Why is an integrated layer of AI capability so crucial to a modern...
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There has been much discussion about putting the customer first and the value of customer relationship management. Today, with vast amounts of customer data flooding in from multiple touch-points - the internet, social media, mobile and the Internet of Things, the role of CRM has never been more...
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We have all been there. At the end of the day, you look back to what was accomplished and think “If only I had a few more hours, I would be able to finish more work and be more productive.” It begs the question: do we really need more hours or just better tools to help us get more done in less...
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CPQ is going through a mini upheaval, and for a great reason. Historically, technology vendors and customers placed the CPQ value proposition on the “C” in CPQ. This was almost a necessity, since the configuration part of CPQ required companies that had complex assemble-to-order or...
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Your sales team works hard to close deals, tracking down leads and using top skills to persuade people to buy. But once the pitch is complete, many prospects want to spend time researching before making a final decision. This is where your business’s website comes in.
From your landing page to your...
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Many of us now have jobs that probably didn’t exist when we were kids, or at least, the way we work has changed dramatically due to technology and other factors. The booming market for sales enablement professionals is one of those growing professions. According to LinkedIn, hundreds of job...
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Sarah has high-profile clients in New York, Houston, and London. She would love to meet with them every time they have a question or need services. Her company, however, is one of many that has cut its travel budgets to reduce spending. Now Sarah worries that she won’t be able to meet her clients’...
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