360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 31, 2016 By Mark Hunter

Do Your Customers See You As Relevant?

What have you done for your customers lately? The better question is to ask your customers what they feel you’ve done for them. Being relevant to your customers is not what you believe it is. Too many salespeople believe if they’re providing good service, taking care of problems that arise and... Read More

Sales, Sales Cloud

May 24, 2016 By Mark Hunter

What Is Sales Leadership? What Is Its Impact With Customers?

The words “sales leadership” and “sales leader” are thrown around a lot, and it seems each time I hear the words, the person saying them is associating them with a different meaning. So what is “sales leadership” and, more importantly, what impact does it have on sales? First, let’s dispel the... Read More

Sales, Sales Cloud

May 18, 2016 By Ryan Aytay

Introducing New Google Apps and Salesforce Integrations to Increase Productivity of Joint Customers

At Salesforce, we’re always looking for new ways to make our customers more successful. One of the ways we do that is enabling customers to use Salesforce, the world’s #1 CRM, with Google Apps. Together with Google, we’ve delivered seamless integrations between Salesforce and Google Drive, Gmail... Read More

SalesforceIQ, Sales Cloud, Sales, Innovation, News

May 17, 2016 By Heike Young

5 Ways to Get More Value from Sales Cloud

As a Sales Cloud customer, you’re already supercharging your organization’s sales. But what if you could get even more out of the world’s #1 CRM? Check out this overview of five key ways you can get more value from your existing Sales Cloud investment. And for more detail, check out our latest... Read More

Sales, Sales Cloud

May 09, 2016 By Emily Stanford

How to Ensure Success at Every Stage of the Partner Lifecycle

The benefits of a channel partnership are vast, but without an effective way to manage partnerships, you’re missing out on a gold mine of value for you business. Partners are often managing multiple vendors, and they expect an effortless experience with access to instant information,... Read More

Sales, Sales Cloud, Community, Community Cloud

May 09, 2016 By Greg Gsell

Announcing the #Salesforce1SmartMove Grand Prize Winner

Customers are at the heart of everything we do at Salesforce. We love hearing how they are running their business from anywhere using the Customer Success Platform. We recently ran the #Salesforce1SmartMove contest as a way to surface our customers’ great ideas and also reward them. To enter,... Read More

Sales, Sales Cloud, Mobile

May 03, 2016 By Laura Fagan

The True Story of How One Small Business Successfully Chose Its CRM

Once upon a time, a small business was founded. It grew, was bought by a big name Silicon Valley company and lived happily ever after (so to speak). Yet, as with any success story, there’s much more to it than the beginning and end. It’s the in-between, including how well a business manages its... Read More

Cloud, Sales, Sales Cloud, SalesforceIQ, Small Business

Apr 27, 2016 By Trish Bertuzzi

The Hottest Job in Sales Right Now

I have a newsflash for you. Two major waves are colliding. First, there’s an exponential growth in the number of ideas, options, and solutions available for prospects. Prospects are drowning in a sea of could do. Vendors are publishing new and often contradictory “thought leadership” pieces at a... Read More

Sales, Sales Cloud

Apr 26, 2016 By Patrick Blair

How Salesforce Measures Its Most Important Sales Metrics

Every sales organization should have one metric that’s considered the most important measure. It sounds obvious, but it’s always surprising to me how companies become distracted with so many other details and metrics that aren’t true drivers of their business. At Salesforce, our most important... Read More

Analytics, Sales, Sales Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Do Your Customers See You As Relevant?

What Is Sales Leadership? What Is Its Impact With Customers?

Introducing New Google Apps and Salesforce Integrations to Increase Productivity of Joint Customers

5 Ways to Get More Value from Sales Cloud

How to Ensure Success at Every Stage of the Partner Lifecycle

Announcing the #Salesforce1SmartMove Grand Prize Winner

The True Story of How One Small Business Successfully Chose Its CRM

The Hottest Job in Sales Right Now

How Salesforce Measures Its Most Important Sales Metrics

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First