360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 28, 2019 By Dan Shim

3 Things Retailers Need to Know About European Shopping Last Quarter

The Q1 Shopping Index, which analyzes the shopping activity of half a billion global consumers, revealed some interesting findings during the first three months of the year — consumer spending boosted global growth, in part thanks to AI-powered recommendations from Salesforce Einstein, which drove... Read More

Commerce, Retail, Retail Insights

Jun 27, 2019 By Sabrina Barekzai

It's All In the Photos: Connections ‘19 Photo Gallery

The digital marketing, commerce, and service event of the year, Connections '19 is over! And we invite you to take a look back at some of these photos, capturing the magic of the event. ... Read More

Connections, Events

Jun 27, 2019 By Tiffani Bova

How to Make a Good Sales Pitch: 8 Tips to Give You an Edge

Editor's note: This article is among our most popular, so we’ve updated it recently to keep things fresh. Crafting a good sales pitch is not easy — but it might be one of the most important things a sales rep can do to improve conversion rates and quota attainment. That's because it’s no longer a... Read More

Sales

Jun 27, 2019 By Marie Rosecrans

Hang on to Your Assets: 5 Ways Small Businesses Can Retain Top Talent

Anyone who works for a small business or startup generally operates beyond capacity, a pain that could be alleviated by hiring the perfect Mary Poppins. No doubt you realize the importance of making good hires — but what you may not have considered is the hefty expense of training new employees and... Read More

Small Business

Photo of Salesforce colleagues at Cannes Lions 2019

Jun 26, 2019 By Jon Suarez Davis

Three Lessons From Cannes Lions 2019

In my nine years of attending Cannes Lions — the international festival of creativity that takes place in France — I have met many amazing people and witnessed some of the world’s most creative marketing. But this year, I saw a new level of creativity emerge. Not because there were more célébrité... Read More

Marketing

Jun 26, 2019 By Rachel Boyles

Improve Collaboration Across Teams With the New Salesforce Marketing Cloud and Dropbox Integration

Content creation and management are foundational to the success of digital marketing. Yet, as digital marketers, we’ve all had moments where we wish collaboration on content came easier. Moments where we download content only to re-upload it to a different platform. Times when we’re waiting for... Read More

Content Marketing, Marketing, Marketing Cloud

Jun 26, 2019 By Mai Le

Social Selling: How to Get Insightful Content

So, you’re ready to start social selling. For ease of example, let’s say you’ve noticed many of your sales prospects interact on LinkedIn (a platform that — conveniently — has a social selling index to gauge your efforts). And, you’ve already done the groundwork and optimized your profile to... Read More

Sales, Sales Cloud, Strategy

Photo of attendees at Connections 2019 in Chicago

Jun 25, 2019 By Marissa Kraines

The Ultimate Connections ‘19 Content Guide

We look back at Connections '19 with a smile. That went by fast! After months of anticipation, Connections '19 came and went in a flash. It was three days packed with keynotes, sessions, hands-on training, inspirational discussions with some of the world's biggest Trailblazers, and much more.... Read More

Connections, Customer Service, Commerce, Events

Jun 25, 2019 By Holly Firestone

Let’s Celebrate 1,000 Trailblazer Community Groups and Say #ThanksTrailblazers Together

Today we celebrate an incredible milestone for our Trailblazer Community. In the last month, we crossed 1,000 Trailblazer Community Groups where Trailblazers learn Salesforce with their peers, build their networks, and find mentors. Many community members say that joining their local Community... Read More

IT, Trailblazer Story

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Things Retailers Need to Know About European Shopping Last Quarter

It's All In the Photos: Connections ‘19 Photo Gallery

How to Make a Good Sales Pitch: 8 Tips to Give You an Edge

Hang on to Your Assets: 5 Ways Small Businesses Can Retain Top Talent

Three Lessons From Cannes Lions 2019

Improve Collaboration Across Teams With the New Salesforce Marketing Cloud and Dropbox Integration

Social Selling: How to Get Insightful Content

The Ultimate Connections ‘19 Content Guide

Let’s Celebrate 1,000 Trailblazer Community Groups and Say #ThanksTrailblazers Together

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First