360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 11, 2014 By Shashi Upadhyay

5 Ways Data Science Can Save Salespeople Time

One of the biggest challenges vexing sales teams today is the amount of information and time it takes to conduct research about prospects. In fact, over 70% of sales leaders believe better data would help them win more deals and over 85% have admitted to missing sales opportunities due to... Read More

Featured, Sales

Jun 11, 2014 By Dani Detrude

Ringly Brings a Fashionable Element to Wearable Technology

This week Ringly announced their new connected ring, a fashionable accessory that syncs with your smartphone to send customizable alerts for phone calls, texts, calendar alerts, car arrivals, and more. Who says that wearable technology has to resemble robotic accessories? You're likely already... Read More

Marketing, Digital Marketing, Mobile Marketing

Jun 10, 2014 By Peri Shawn

Are Your Sales Coaching Questions as Effective as They Could Be?

Knowing which sales coaching questions to ask when is both an art and a science. Asking sales coaching questions is an art since you adapt your questions to what your salespeople say during your sales coaching sessions. As you know, what works in one conversation may not necessarily work in... Read More

Sales

Jun 10, 2014 By Amanda Nelson

9 Lessons for Marketing Automation Newbies

According to a report by Software Advice, 91% of marketing automation buyers were evaluating marketing automation for the first time in 2013. So if you're new to marketing automation, you're not alone, and there's help. I teamed up with Josh Hill, marketing automation... Read More

Featured, Marketing

Jun 10, 2014 By Stuart Leung

The Apple iWatch and Why Brand Loyalty Isn't What It Used To Be

It seems as though the next big thing in the tech world is the imminent release of the new Apple iWatch. As secretive as they're known to be, it's no surprise that Apple has gone years without any official word on when, or even if the watch itself would find its way into customer hands (or... Read More

Marketing, Sales

Jun 10, 2014 By Laura Fagan

How Wearable Technology Will Impact Business

Wearable technology is no longer just a thing of the future. Some 50 million wearable units are expected to be sold this year alone, according to IHS. That number is projected to balloon to 180 million by 2018. In addition, the wearable market [1] is already growing at a rate five-times... Read More

Featured, IT

Jun 10, 2014 By Rick DeLisi

3 Reasons Your CEO Cares About Creating an Effortless Service Experience

This whole “low-effort” customer service trend (which so many of you have been talking about and exploring for a number of years now) is now becoming red hot everywhere. Since the release of our book The Effortless Experience we have seen a sudden spike in interest from people in every corporate... Read More

Featured, Customer Service

Jun 10, 2014 By Michael Lewis

6 Tips to Improve Marketing for Financial Services Companies

The financial services industry-banking, investments, insurance-represented more than $1.25 trillion in GDP in 2012, employing almost six million people. Every sector and sub-sector of this industry is intensely competitive, each company constantly striving to dominate its market share. On a... Read More

Marketing, Email Marketing, B2C Marketing

Jun 10, 2014 By Justin Yoshimura

Mobile Loyalty Programs: 5 Emerging Must-Haves

With Forrester reporting that mobile will account for 29% of online consumer purchases in 2014-up from 21% last year-it's now imperative that your loyalty program be mobile too. What, exactly, does mobile loyalty look like? When clients ask me that, I usually say the answer depends on what... Read More

Marketing, Digital Marketing, Mobile Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Ways Data Science Can Save Salespeople Time

Ringly Brings a Fashionable Element to Wearable Technology

Are Your Sales Coaching Questions as Effective as They Could Be?

9 Lessons for Marketing Automation Newbies

The Apple iWatch and Why Brand Loyalty Isn't What It Used To Be

How Wearable Technology Will Impact Business

3 Reasons Your CEO Cares About Creating an Effortless Service Experience

6 Tips to Improve Marketing for Financial Services Companies

Mobile Loyalty Programs: 5 Emerging Must-Haves

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First