360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 26, 2019 By Jill Santos

7 Ways Small Business Sales Teams Can Ensure a Deal Closes

Is your small business sales team newer, less tenured, or used to a different selling motion? You may find that their ability to drive a sale to close is just as much of a variable. Recently, our Essentials Business Coach team in Atlanta held a “War Room” — a sales tactic to review deals in play,... Read More

Sales, Small Business, Startups

Sep 25, 2019 By Kristi Lundgren

How to Empower Employees to Deliver Better Constituent Experiences With Lightning Apps

Modernizing your organization’s legacy systems and embracing a digital transformation can be a daunting process. Luckily, a new set of government apps from Salesforce makes this process easier, and we’re here to guide you on this journey. Lightning Scheduler and Action Plans, and Salesforce Surveys... Read More

Apps, Customer Experience, Digital Transformation, Public Sector, IT

Sep 24, 2019 By Amy Carlson

Your Free Dreamforce ‘19 Expo+ Pass Is Now Available

Do you want to get in on the Dreamforce innovation, but aren't able to attend the full conference? We've got a great solution for you: the Dreamforce free Expo+ pass. Register now for the free Expo+ pass, and you can get select access on Thursday and Friday at Dreamforce. With the free Expo+ pass,... Read More

Dreamforce, Events

Sep 24, 2019 By Holly Dresden

Expanding Ecommerce Internationally: How to Get Started

Prior to joining Salesforce, I managed the direct-to-consumer (D2C) channels for two fast-growing U.S.-based companies. Through trial and error, I learned a thing or two about international ecommerce. For most businesses, going global can be daunting. There are so many considerations (and... Read More

Commerce, Commerce Cloud

Sep 24, 2019 By Rachel Keeler

Introducing Quip Shield: Advanced Security for Enterprise Productivity

Modern productivity tools are transforming the way employees collaborate in real-time, on any device, across the globe. But with more sensitive data being stored and managed in the cloud, compliance requirements and security penalties have also become increasingly complex. Quip brings... Read More

Collaboration, IT

Sep 23, 2019 By Sarah Franklin

What Is a Trailblazer?

Editor's note: This article is among our most popular, so we’ve updated it recently to keep things fresh. You may have noticed a snazzy piece of fashion more and more people are sporting. It’s a soft, black, zip-up hooded sweater with the words ‘Trailblazer’ emblazoned on the front. If you see... Read More

Careers, Corporate Culture, Salesforce Ohana, Trailblazer Story

How Big Brother Big Sisters of America Led a Digital Transformation

Sep 23, 2019 By Stephanie Lottridge

How Big Brothers Big Sisters of America Led a Digital Transformation

What started as a temporary role for Pam Iorio at Big Brothers Big Sisters of America (BBBSA) ended up becoming a full-time gig as CEO of the organization. After a 29-year career in politics, including eight years in office as the 57th Mayor of Tampa, FL, Iorio took on her role as President and... Read More

CEO, Digital Transformation, Foundation

Sep 23, 2019 By Caila Schwartz

Q2 Shopping Index: Introducing Our New, Redesigned Shopping Index

Our best asset just had a facelift! The Salesforce Shopping Index has been a staple here at Salesforce for the last six years. Loved both internally and externally among our customers and prospects, we now have new updates to one of our longest-running assets. Here’s what we’ve been up to for the... Read More

Consumer Goods, Commerce, Retail

Sep 23, 2019 By Tiffany Tooley

How Manufacturers Can Empower Channel Partners and Improve Customer Experiences With Artificial Intelligence

Many manufacturers sell exclusively through third parties such as dealers and distributors. As a result, channel revenue is key to organizational growth. Channel revenue is dependent upon a partners’ ability to acquire new customers and extend your brand’s promise by delivering quality products at... Read More

Artificial Intelligence, Marketing, Marketing Cloud, Marketing Personalization, Manufacturing, Research

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

7 Ways Small Business Sales Teams Can Ensure a Deal Closes

How to Empower Employees to Deliver Better Constituent Experiences With Lightning Apps

Your Free Dreamforce ‘19 Expo+ Pass Is Now Available

Expanding Ecommerce Internationally: How to Get Started

Introducing Quip Shield: Advanced Security for Enterprise Productivity

What Is a Trailblazer?

How Big Brothers Big Sisters of America Led a Digital Transformation

Q2 Shopping Index: Introducing Our New, Redesigned Shopping Index

How Manufacturers Can Empower Channel Partners and Improve Customer Experiences With Artificial Intelligence

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First