360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 26, 2014 By Donato Diorio

5 LinkedIn Tips for Better Sales Outreach

LinkedIn is no longer a social network. It may promote itself that way, but it’s really a social contact database. As you connect with people on LinkedIn, you’re getting their contact information. What you do with that data can make or break your next deal. In a recent Webmaster Radio... Read More

Featured, Sales, Social

Sep 26, 2014 By Emily Stanford

What Is "Native Advertising," and Is It Right for You?

If you have heard about native advertising, chances are what you’ve heard hasn’t been very positive. Native advertising—known also as "sponsored content" or "native content"—became a hot-button topic back in early 2013, when The Atlantic ran the controversial post, “David... Read More

Featured, Marketing, Social

Sep 26, 2014 By John Cousineau

Perfect Practice Makes Perfect: 5 Keys to Better Sales Productivity

It often takes several months of onboarding for new sales hires to reach "on-target" performance. It takes time to learn how to sell anything with impact. How long? In his book Outliers, author Malcolm Gladwell notes that it takes around 10,000 hours of practice over roughly 10... Read More

Featured, Sales

Sep 26, 2014 By Keara Cho

Desk.com's Dreamforce Guide for SMBs

We’re counting down to the biggest cloud conference of the year. If you’ve never attended Dreamforce and haven’t signed up yet, think again! Dreamforce isn’t just for big companies; it’s for anyone who dreams big and wants to take their business to the next level. So what’s the deal... Read More

Desk.com, Customer Service, Small Business, Events, Dreamforce

Sep 26, 2014 By Tom More

Why Visual Content Is Crucial to Customer Engagement

Visual content has been compelling for ages—ever since prehistoric humans adorned the walls of caves. And since the days of ClipArt, we've known that communication methods that include graphics grab the eye and influence engagement more than those without. However, today many companies don’t... Read More

Featured, Marketing, Social

Sep 26, 2014 By Kyle Porter

11 Simple Ways to Build Your Selling Confidence (Not Just for Salespeople)

Being confident is something we have all heard, time and time again. There are scores of books written on the topics, lists of seminars around the nation, and quotes aplenty. One of my favorites is from Joe Namath: “When you have confidence, you can have a lot of fun. And when you have fun, you... Read More

Featured, Sales, Small Business

Sep 26, 2014 By Laura Fagan

Dreamforce ‘14: The Can’t Miss Sessions for IT Professionals

The time is now for IT departments everywhere to implement future-proof technology. And Dreamforce 2014 is the place to learn about cutting edge solutions, including the next generation of Platform as a Service (PaaS), custom enterprise applications, and modern integration tools. With this in... Read More

Dreamforce, IT, Platform

Sep 26, 2014 By Drew Beechler

Making Mobile Moments Matter in Your Customer Journeys

The customer journey is comprised of a thousand moments. Jeff Rohrs, Vice President of Marketing Insights at the ExactTarget Marketing Cloud, presented on this idea of making the most out of mobile moments along the customer journey in one of Connections 2014's breakout sessions. Moments... Read More

Marketing, Customer Journeys, Events

Sep 25, 2014 By Tricia Gellman

Don't Miss These 4 Small and Medium Business Activities at Dreamforce

We’re counting down to the world’s largest cloud, innovation and software conference — and this year, for the third year in a row, we have a packed agenda for small and medium businesses like yours. If you’ve never attended Dreamforce and haven’t signed up yet, think again! Dreamforce isn’t just... Read More

Desk.com, Dreamforce, Events, Featured, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 LinkedIn Tips for Better Sales Outreach

What Is "Native Advertising," and Is It Right for You?

Perfect Practice Makes Perfect: 5 Keys to Better Sales Productivity

Desk.com's Dreamforce Guide for SMBs

Why Visual Content Is Crucial to Customer Engagement

11 Simple Ways to Build Your Selling Confidence (Not Just for Salespeople)

Dreamforce ‘14: The Can’t Miss Sessions for IT Professionals

Making Mobile Moments Matter in Your Customer Journeys

Don't Miss These 4 Small and Medium Business Activities at Dreamforce

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First