Nov 28, 2014 By Laura Fagan

15 New Holiday Shopping Trends Retailers Should Pay Attention To

The shopping experience is being reimagined as consumers merge the physical and digital. Mobile and social media are now a huge part of the shopping experience. All signals point to the buying process being more and more about personalization and engagement, with the digital experience... Read More

Cloud, Featured, Mobile, Social

Nov 27, 2014 By Sarah Boutin

How Salesforce is Celebrating Thanksgiving

Ahhh, Thanksgiving. The time to give thanks, eat mountains of food, and pack a month’s worth of activities into one tryptophan-heavy holiday. Whether you’re hopping on a plane, prepping the pie, volunteering, or monitoring the consumption of mulled wine by your favorite aunt, chances are you’re... Read More

Careers, Featured, Foundation

Nov 26, 2014 By Sarah Boutin

10 Career Rules to Live By From Salesforce’s Woman of the Month

Your career journey likely has its share of twists and turns, and it can be tough to always stay focused, present, and motivated. Hey, it happens to the best of us! During challenging times, it’s more important than ever to remember your overarching priorities, goals, and values...your career... Read More

Nov 26, 2014 By Jeffrey Hayzlett

Next Level: Gamification in the C-Suite

Gamification is nothing new. From digging for prizes buried deep inside Cracker Jack boxes to accruing frequent-flyer miles to earning mayoral status on the mobile app Foursquare, the concept of applying gaming techniques to engage and motivate people to participate in everyday tasks has been a... Read More

Nov 26, 2014 By Drew Beechler

75 Digital Marketing Stats from Salesforce Marketing Cloud Research

Over the past year, Salesforce Marketing Cloud has conducted a number of original research studies, benchmark reports, and marketing leadership surveys. All of this new research has given us quite a library of data and mind-blowing statistics on how both brands and consumers use technology to... Read More

Analytics, Featured, Marketing, Marketing Cloud, Mobile, Social

Nov 26, 2014 By Alice Myerhoff

3 Tips for Connecting on LinkedIn the Smart Way

As salespeople, we are always interested in growing our networks, and LinkedIn is the ideal platform for that. On LinkedIn you can find just about anybody that might be a prospect, partner, or maybe even just a good person to know in your industry. So how do we go about getting people to accept... Read More

Sales, Social

Nov 26, 2014 By Scott Hargroves

Never Stop Improving Your Customer Support

“Good, Better, Best. Never let it rest. Until your good is better and your better, best." That’s the mantra of the Desk.com customer support team (called the WOW team). We continually try to improve the way we work, and make smart choices that help us be more efficient, and offer an even... Read More

Desk.com, Customer Service

Nov 26, 2014 By Laura Fagan

IT Visionaries: How to Get IT a Bigger Seat at the Table

  You may recognize Brown-Forman not by its name, but by the spirits and wines in its brand portfolio. Among them are Jack Daniel’s Tennessee Whiskey, Southern Comfort, and Herradura Tequila. Founded in Kentucky in 1870, the company’s products are now sold in more than 160 countries.... Read More

Apps, IT, Platform

Nov 25, 2014 By Rebecca Brown

Salesforce on the Go: 7 Mobile-Ready Apps Customers Love

The AppExchange has hundreds of apps that help you run your business from your phone and get more done. But evaluating which apps are right for your business can be overwhelming, so we asked customers to share their favorites. During a Dreamforce ’14 session, we featured 7 mobile apps... Read More

AppExchange, Apps, Cloud, Mobile