360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 19, 2015 By Rebecca Brown

How eHarmony Grew Sales 158% with an AppExchange App: Connected Leaders

The challenge: your established company just launched a brand new product. You have roughly 1,500+ leads to sort through, prioritize, and call every month. What do you do? Jane Riley, Sales Executive at eHarmony, turned to the AppExchange and Salesforce for help. In this edition of the... Read More

AppExchange, Apps, Cloud, Mobile, Sales

Mar 19, 2015 By Stewart Florsheim

Cloud ERP: 3 Reasons Why You Can’t Afford to Wait

In today’s rapidly evolving business environment, the ability to quickly adapt and change is critical. In the past ten years, 70% of the Fortune 1000 companies have vanished. These companies were not agile enough to adapt to change—be it new business opportunities or new, more efficient business... Read More

Cloud

Mar 19, 2015 By Heike Young

8 Tips for Every Professional to Log More Steps During the Workday

This week on the Salesforce blog, we’re focusing on increasing physical activity by incorporating more walking throughout the workday. That’s because our Chairman and CEO, Marc Benioff, and Dell Chairman and CEO, Michael Dell, are going head to head in the Fitbit Celebrity Challenge. Here’s how it... Read More

Cloud

Mar 19, 2015 By Sam Franklin

Small Business Spotlight: Growing a Sustainable Business Starts With Awesome Customer Service

Greenvelope, a rapidly-growing electronic invitation, ticketing, and event management company, offers an eco-friendly way for people to celebrate the memorable days in their lives. We talked to Sam Franklin, CEO, about the role that customer service has played in the company’s... Read More

Featured, Desk.com, Customer Service, Small Business, SMB Spotlight

Mar 19, 2015 By Chad White

6 Retail Email Marketing Priorities for 2015

For retailers, the holiday season is omnipresent. You’re either neck deep in it or you’re preparing for it. This presentation—which includes supplemental links to research reports, articles, and real-world examples—discusses the 6 things retailers need to work on to get their email programs ready... Read More

Marketing, Marketing Cloud

Mar 18, 2015 By Sangram Vajre

5 Killer Reasons Why Account-Based Nurturing Is Critical to Your B2B Marketing Strategy

Having run a few different marketing organizations over last few years, I’ve become more intimately aware of how to drive leads into a CRM and how to continually email those leads using different types of lead nurturing programs. This works really well when the single person you’re nurturing is all... Read More

Marketing, Sales, Small Business

Mar 18, 2015 By Laura Fagan

How Manufacturers Can Better Enable Modern Sales Teams: A New Salesforce E-Book

Manufacturing is experiencing a customer-focused revolution. On the global side, this means innovation activity is being ramped up by manufacturers in an effort to develop and produce more sophisticated offerings than smaller rivals. High-margin growth is the ultimate end game. In addition,... Read More

Cloud, Featured, Mobile, Sales

Mar 18, 2015 By Chris Duarte

Motivate with Learning and Games: Apps for Admins

One of my favorite things is helping customers find hidden gems that unlock additional value, whether it’s an overview of sometimes overlooked functionality or a game-changing product feature the customer didn’t know existed. And if you’re looking for hidden gems, I recommend browsing the... Read More

AppExchange, Apps, Cloud, Mobile

Mar 18, 2015 By Kim Honjo

Data.com: Master Territory Management: A New Salesforce E-book

Territory management is critical to businesses of all size. By aligning sales teams to specific territories (industry, geographic, product-based), companies can make the most of their resources at the lowest cost. Aside from the boost in productivity, businesses are able to increase overall... Read More

Data.com, Featured, Sales, Sales Cloud

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How eHarmony Grew Sales 158% with an AppExchange App: Connected Leaders

Cloud ERP: 3 Reasons Why You Can’t Afford to Wait

8 Tips for Every Professional to Log More Steps During the Workday

Small Business Spotlight: Growing a Sustainable Business Starts With Awesome Customer Service

6 Retail Email Marketing Priorities for 2015

5 Killer Reasons Why Account-Based Nurturing Is Critical to Your B2B Marketing Strategy

How Manufacturers Can Better Enable Modern Sales Teams: A New Salesforce E-Book

Motivate with Learning and Games: Apps for Admins

Data.com: Master Territory Management: A New Salesforce E-book

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First