360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 16, 2015 By Drew Hendricks

Small Business Spotlight: 8 Steps to Tackling Customer Service in the Digital Age

Regardless of your industry or how much experience you have, customer service will always be challenging – not impossible, but challenging. This is because you can’t possibly please everyone. In the digital age, customer service is exponentially more challenging than it’s ever... Read More

Featured, Desk.com, Customer Service, Small Business, SMB Spotlight

Mar 16, 2015 By Candice Whetsel

Salesforce Connections 2015 Sponsorships are Now Open!

Salesforce Connections 2015 sponsorship sales are now open! This year's event will take place in New York City on June 16-18, at the Javits Center. This is the first year hosting this event in New York City, and as such, our team is dedicated to work closely with you to make this... Read More

Events, Featured, Marketing, Marketing Cloud

Mar 16, 2015 By Jody Kohner

Thank You for 16 Amazing Years!

This year, Salesforce turns 16! But hold the candles and the keys to the new car. This year’s milestone is a perfect opportunity to celebrate by saying THANK YOU to all of our awesome customers. Without you, we wouldn’t be here. Thank you for making us successful, year after year! When Salesforce... Read More

Cloud, Featured, Foundation

Mar 14, 2015 By David Jacoby

4 Lessons Learned from Managing Girl Scout Cookie Salespeople

Over the weekend my living room was converted into a Girl Scout Cookie warehouse and is now stacked floor to ceiling with boxes of Thin Mints, Samoas, Tagalongs and other cookie varieties. The reason for this transformation is that my wife is a Girl Scout troop leader and next week is the official... Read More

Featured, Sales

Mar 14, 2015 By Alexa Schirtzinger

A Life Without Pi: 6 Reasons We're Celebrating This Pi Day

Imagine a world without pi. We’re not talking squares everywhere — a pi-less planet could mean no cell phones, no radios, no air travel or off-track betting. Here, we delve into our own (admittedly unscientific) assessment of how the world would be different without pi. Caveat: if... Read More

Cloud, Featured

Mar 13, 2015 By Jeffrey Rohrs

SXSW 2015: Taking Back Real-Time Marketing

If you ask the average marketer for an example of “real-time marketing,” there’s a good chance they will reference Oreo’s infamous 2013 “You Can Still Dunk in the Dark” tweet from the Super Bowl XLVII blackout. It was opportunistic, creative, quick-witted, and it came to symbolize the power of... Read More

Featured, Marketing

Mar 13, 2015 By Audra Zechman

The 02 Release Is Now Live in the Marketing Cloud

As we jump in to Salesforce Marketing Cloud's second release of the new year, we are excited to announce the unveiling of a new product, more exciting features, and talk about how we are getting back to our strength in email marketing with Predictive Decisions. We are giving... Read More

Marketing, Marketing Cloud

Mar 13, 2015 By Bryan Eisenberg

6 Ingredients for Cooking Up a Customer Experience that Sells

When cooking up great customer experiences there are no alternatives, like take-out is for a sit-down meal. If you want customers to tell the only story that matters, why they love your company, you’ll have to learn how. Have you ever followed a recipe only to find that you aren’t ready for the... Read More

Marketing

Mar 13, 2015 By Doktor Gurson

Small Business Spotlight: How Doblet Recognized Consumer Demand in Everyday Situations

Doblet is an on-demand phone charging service at your favorite bars, restaurants, hotels, malls, cafes and businesses. Using patent-pending technology, Doblet is the world’s first app-driven portable battery network, available in thousands of venues, right where you live,... Read More

Featured, Sales Cloud, Small Business, SMB Spotlight

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Small Business Spotlight: 8 Steps to Tackling Customer Service in the Digital Age

Salesforce Connections 2015 Sponsorships are Now Open!

Thank You for 16 Amazing Years!

4 Lessons Learned from Managing Girl Scout Cookie Salespeople

A Life Without Pi: 6 Reasons We're Celebrating This Pi Day

SXSW 2015: Taking Back Real-Time Marketing

The 02 Release Is Now Live in the Marketing Cloud

6 Ingredients for Cooking Up a Customer Experience that Sells

Small Business Spotlight: How Doblet Recognized Consumer Demand in Everyday Situations

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First