360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 21, 2015 By Alice Myerhoff

The One-Word Key to Sales Success: Consistency

If I were to choose one word for salespeople and business owners to embrace it would be “consistency." It’s not as exciting or sexy a word as say “aggressiveness” or “innovate,” but it’s a word that can make a huge difference in any long-term relationship you want to develop with a potential... Read More

Sales

Mar 20, 2015 By Gary Galvin

4 Best Sales Practices for Using Social Media

Social media has been traditionally known for it's "soft selling" approach, meaning most users are not online for the sole purpose of shopping and, therefore, they must be persuaded in a different way. What does that mean for you? How do you "sell" through social media... Read More

Sales, Social

Mar 20, 2015 By Jenna Hanington

3 Steps to an Optimized Sales & Marketing Lead Flow Plan

The key to great customer service is...? As counterintuitive as it seems, communication between these two teams can actually make or break the customer experience, particularly during the buying process. Many companies try to downplay the sales and marketing relationship, but having common goals... Read More

Featured, Marketing, Sales

Mar 20, 2015 By Laura Fagan

5 Essential Ingredients For Your HR Transformation: A New Salesforce E-Book

The world has changed. Things are moving faster and people are more connected than ever before. Driving much of this innovation are the cloud, mobile, and social applications that consume our personal lives. A significant byproduct of this change is a new emerging workforce — one that expects to... Read More

Apps, Cloud, IT, Mobile, Platform, Social

Mar 20, 2015 By Angela Mahoney

How to Drive Sales with Friendly Competition and Recognition: App Mavericks

Sales reps are similar to professional athletes in that they love to compete, they love to win, and they crave recognition. The challenge companies often face is: how do you tap into that psychology to motivate salespeople to perform the right actions that lead to success? Hoopla has figured this... Read More

AppExchange, Apps, Cloud

Mar 20, 2015 By Kristina Jaramillo

Think Strategy, Not Tactics to Generate More Leads & Become an Elite LinkedIn Marketer

As a huge basketball fan, I love March Madness — when the best NCAA basketball teams rise above the rest and compete at an elite level. The teams that win are not always the ones with the best tactical skills. Tactics without a strategy are nothing. The ones that win have the best cohesive team... Read More

Marketing, Sales, Social

Mar 20, 2015 By Jessica Kremer

Celebrate the First Day of Spring — With the Spring '15 Release!

Spring ’15 is now available! With over 250 new and improved features, you can now connect with your customers anywhere, with the Customer Success Platform. Also, we are excited to announce that the Spring ’15 release has set a record for delivering features inspired by our customers and the... Read More

Analytics, Seasonal Release, Customer Service, Community, Social, Cloud

Mar 19, 2015 By Partner Blog

Email Segmentation: Moving Your Strategy From Basic to Best

According to my research, only 11% of businesses don’t segment their emails. That means 89% do, which is pretty close to everyone that matters, since we can safely assume there will always be a handful of businesses that won’t bother. However, just because almost everyone is segmenting... Read More

Marketing, Marketing Cloud

Mar 19, 2015 By Erica Kuhl

Spring ‘15: Welcome to Our 14th Class of Salesforce MVPs

It's time again to recognize a brand new group of MVPs. This marks our 14th class of MVPs and the talent keeps on pouring in! Not only do we have 17 brand new additions, we also have 57 re-rewarded MVPs who will be serving another year with us. The MVP Program has been around since December... Read More

Cloud, Community, Featured, MVPs

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The One-Word Key to Sales Success: Consistency

4 Best Sales Practices for Using Social Media

3 Steps to an Optimized Sales & Marketing Lead Flow Plan

5 Essential Ingredients For Your HR Transformation: A New Salesforce E-Book

How to Drive Sales with Friendly Competition and Recognition: App Mavericks

Think Strategy, Not Tactics to Generate More Leads & Become an Elite LinkedIn Marketer

Celebrate the First Day of Spring — With the Spring '15 Release!

Email Segmentation: Moving Your Strategy From Basic to Best

Spring ‘15: Welcome to Our 14th Class of Salesforce MVPs

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First