360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 18, 2015 By Bridget Gleason

Top 5 Rep Performance Metrics for Improving Sales

No two people are alike. This adage is often forgotten by sales leaders. More time and resources are dedicated to sales team training than 1:1 coaching, and I believe this is a big mistake. Team training is not as effective as we think. According to a sales performance optimization study by... Read More

Sales

Jun 17, 2015 By Lauren Habig

Small Business Spotlight: How awesome customer service helps iZettle grow a global business

It used to be that you needed insane amounts of money or well-heeled backers to take on a well-established competitor. Today, small businesses all over the world are using inexpensive cloud-based technologies and social networks to challenge the status quo. Europe’s leading mobile payments company,... Read More

SMB Spotlight, Small Business, Sales

Jun 17, 2015 By Gregg Schwartz

3 Undeniable Reasons Why We're All in the "Sales Business" Now

There used to be a fine dividing line between "sales" and other professional disciplines — there were "salespeople," and then there were the rest of us. Salespeople were the ones who had to actively build relationships and make phone calls and make things happen and get deals... Read More

Careers, Leadership, Sales

Jun 16, 2015 By Fergal Glynn

Sales Meeting Best Practices: How to Plan and Prepare for Effective Meetings

Sales

Jun 16, 2015 By Andrew Davies

Reading Your Prospect's Mind With Content

In sales, we are always trying to read our prospects’ minds: we want to understand what they are thinking and what drives them. We are constantly on the search for some insight that will enable us to connect more effectively so that we can position ourselves and our product most favorably. There... Read More

Marketing, Sales

Jun 16, 2015 By Heike Young

Can't Make it to #CNX15? Watch the Livestream!

Salesforce Connections, the digital marketing event of the year, starts tomorrow in New York City. Even if you can’t make it in person, you can still listen, learn, and be inspired with the Connections livestream! You’ll hear from Seth Meyers, Diane Von Furstenberg, and many more thought-provoking... Read More

Featured, Marketing

Jun 15, 2015 By Rohan Ayyar

How to Build a Business that Outlives You

In the digital age, it’s become simpler than it’s ever been in history to set up your own business and fulfill your entrepreneurial dreams. The initial steps are pretty common. A founder comes up with a business idea that he’s passionate about. He (or she) figures out how much money he’d need to... Read More

Cloud, Small Business

Jun 12, 2015 By Alesia Hsiao

5 Things You Have to Stop Doing for Your B2B Buyer

One of the biggest mistakes you can make is treating a B2B buyer like a B2C buyer. When you’re dealing with a member of the public, you can rest easy that you won’t have to deal with someone who knows your business like you do. In the case of a B2B buyer, you’re dealing with someone in the same... Read More

Sales

Jun 11, 2015 By Jason Jordan

Deadly Sales Management Trend #2: Lack of a Common Language

This is the second in a new series of blogs where we identify 5 deadly trends that are hobbling sales management and then provide tactical ideas for overcoming with each one. See Trend #1 here. If there is a single, unrecognized issue that we see holding back the evolution of sales management, it... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Top 5 Rep Performance Metrics for Improving Sales

Small Business Spotlight: How awesome customer service helps iZettle grow a global business

3 Undeniable Reasons Why We're All in the "Sales Business" Now

Sales Meeting Best Practices: How to Plan and Prepare for Effective Meetings

Reading Your Prospect's Mind With Content

Can't Make it to #CNX15? Watch the Livestream!

How to Build a Business that Outlives You

5 Things You Have to Stop Doing for Your B2B Buyer

Deadly Sales Management Trend #2: Lack of a Common Language

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First