360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 19, 2016 By Katherine Augustus

New Year, New Insights: Creating a Culture of Analytics

“Essentially this has been a business that’s been around for over a hundred years and it really hasn’t changed much, so any time someone’s doing something differently, it’s probably going to create some friction.” — Billy Beane Welcome to 2016! It’s a new year and high time for a new level of... Read More

Analytics Cloud, Analytics, Cloud

Jan 19, 2016 By Katherine Augustus

Project 8: Improving Collaboration Around Data for Development

This week, world leaders, captains of industry, and international experts across every discipline will converge at Davos, Switzerland for the World Economic Forum’s Annual Meeting. The ultimate goal: improve the state of the world by bringing together those who have power to make change, achieve... Read More

Analytics Cloud, Analytics, Cloud, Foundation, Featured

Email Automation Benefits: How to Leverage Salesforce Marketing Cloud

Jan 19, 2016 By Blake Miller

Better. Faster. Cheaper. Why Email Automation is Every Marketer’s Best Friend

Email automation provides incredible opportunities to increase revenue and deliver better customer experiences. It enables marketers to systematically coordinate data and campaigns at scale--all while eliminating time-consuming, repetitive tasks. Here’s how!... Read More

Marketing, Marketing Cloud

Jan 18, 2016 By Kristen Cobb

5 Signs of a Strong LinkedIn Presence

For B2B companies, LinkedIn is the ultimate social media site for reaching customers, but measuring your success can be difficult. In order to make the most of LinkedIn, you must have strong presence. Here are five ways to measure your effectiveness on LinkedIn: 1. Post Content Consistently Going... Read More

Marketing, Marketing Cloud, Social

Jan 18, 2016 By Alexandra Siegel

How To Make 2016 The Year of Outstanding Customer Service: 5 Steps

Since consumers now have worlds of information at their fingertips, connecting them to hundreds of goods and services, companies must rely on customer service to rise above the noise. Competition and advancing technologies are raising consumer expectations when it comes to quality of service.... Read More

Service, Service Cloud

Jan 18, 2016 By Madeleine Storr

What the Best Brands Will Do on Instagram in 2016

The marriage of the natural shift to mobile with the rise of image-based communication has produced the picture-perfect offspring: Instagram. It is a place that gives a sense of legitimacy and artistic merit to even a spontaneous iPhone snap, that captures the immediacy of a moment in time. As a... Read More

Marketing, Marketing Cloud, Advertising, Social Media

Jan 15, 2016 By Emily Stanford

3 Shopping Stats that Have Retailers like Design Within Reach Rethinking Customer Interactions

Salesforce Research conducted a survey – the 2015 Connected Shoppers Report – that deeply examines the current attitudes, habits, and technology shoppers are using to accelerate the pace of innovation in retail. We’ve pulled out three of the major stats that Salesforce Research uncovered and how... Read More

Cloud, Featured, Innovation, Leadership, Analytics, Retail, Customer Story

Jan 15, 2016 By Heike Young

10 Tips to Close More Deals in 2016

In 2016, the headlining trends of cloud, social, mobile, data science, and the Internet of Things (IoT) will continue to transform the way we sell. Salespeople increasingly have new ways to reach leads and prospects wherever they are, in real time. These trends usher in a whole new selling... Read More

Sales Cloud, Sales, Sales Strategies

Jan 15, 2016 By Jody Kohner

5 Tips for Creating a Healthy Wellness Program at Your Company

Do you do your best work when you are tired, sluggish, sick, and stressed? Or do you perform better when you are nourished, energized, rested, and refreshed? It’s a surprisingly simple question – and employers are starting to wake up to it in a big way. In order for employees to be able to move... Read More

Cloud, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

New Year, New Insights: Creating a Culture of Analytics

Project 8: Improving Collaboration Around Data for Development

Better. Faster. Cheaper. Why Email Automation is Every Marketer’s Best Friend

5 Signs of a Strong LinkedIn Presence

How To Make 2016 The Year of Outstanding Customer Service: 5 Steps

What the Best Brands Will Do on Instagram in 2016

3 Shopping Stats that Have Retailers like Design Within Reach Rethinking Customer Interactions

10 Tips to Close More Deals in 2016

5 Tips for Creating a Healthy Wellness Program at Your Company

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First