Apr 28, 2016 By Tim McCormick

Salesforce HHS Case Management: Three Ways to Change How Health and Human Service Agencies Operate

Health and Human Services (HHS) government agencies are under a seemingly never-ending increase in pressure as the need for their services continues to rise without a corresponding increase in budgets. That’s why I am excited today to announce the availability of Salesforce HHS Case Management, a... Read More

Cloud, Innovation, Public Sector

Jan 12, 2016 By Tim McCormick

How the Two Youngest, Most Powerful Industries are Impacting Health and Human Services

The country is just settling in after the last big technology transition — the one that brought us the idea of mobile devices and the social media phenomenon — changed the way people connect to their surrounding community. The Affordable Care act is well under way and government agencies are... Read More

Analytics, Cloud, Innovation, Leadership, Mobile, Customer Service

Jul 13, 2015 By Tim McCormick

5 Things We Learned From the 83rd U.S. Conference of Mayors

With San Francisco as the backdrop for 83rd annual U.S. Conference of Mayors (USCM) last week, it’s no surprise that technology was top of mind for the 300 mayors in attendance. While there were numerous sessions on everything from transportation to workforce development, USCM President and... Read More

Cloud

May 20, 2015 By Tim McCormick

Transparency Drives Better Service and Experience in the Connected City

Working on budgets, grants, and expenses is a basic part of being in a business — public or private sector. It’s not always exciting, but without managing our budgets day to day, we wouldn’t be able to do what we do. If you don’t have skills like these to contribute to your team, you might be... Read More

Cloud, Customer Service, Leadership, Public Sector

Jan 28, 2015 By Tim McCormick

6 Trends Shaping Government/Citizen Relationships

We are just wrapping up planning for the next fiscal year here at Salesforce. As you can imagine, this means we are finishing long weeks full of meetings and new hire trainings where we have been discussing the “state of the union” in the S&L side of our government business. Here are some top... Read More

Cloud, IT