360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 13, 2017 By Kristina Jaramillo

Social Lead Validation - The Missing Ingredient From Most Inbound LinkedIn Marketing Programs

All sales leads are not equal. I know this is something that most sales and marketing leaders understand and it’s why they put lead qualification and validation into most of their sales, marketing and lead generation programs. They don’t want to waste time and money like the companies that Straight... Read More

Sales, Social Media, Online Marketing, Marketing

Jan 13, 2017 By Rob Nieset

CPQ + Service = a Unified View of Your Customers

We announced the extension of Salesforce CPQ for service teams back in September. While it’s true that our CPQ solution is now available for your support and service users (and that we’re pretty excited about it), you may be wondering what that really means. CPQ (Configure, Price, Quote) is an... Read More

Quote-to-Cash, Service Cloud, Service

Jan 13, 2017 By Zachary Reiss-Davis

To Advertise to the World, Just Use Facebook and Google Mobile Apps

Every digital marketer knows that they need to have a "mobile strategy". In fact, marketing executives started demanding answers to "what's our mobile strategy" many years ago. As Benedict Evans said in his latest "Mobile is Eating the World" presentation, it's now... Read More

Marketing, Digital Advertising, Mobile Marketing

Jan 12, 2017 By Evan Ellis

4 Things Amazon Teaches Business Leaders About Modern Processes

You need only look at shopping behaviors this past holiday season to understand the impact of Amazon. Amazon has completely transformed business to consumer (B2C) selling. In doing so, it has become the world’s largest e-retailer, with over $100 billion of revenue in 2015 alone. However, Amazon’s... Read More

Apps, Marketing, Mobile, Retail, Analytics, Artificial Intelligence

Jan 12, 2017 By Jennifer Stredtler

Career Advice for Aspiring Leaders

“Setbacks are as valuable as successes–learn from the misstep, optimize the process, and nail it the next time!” wrote one attendee. This sound career advice is just one of the dozens of inspiring messages of its kind. During the Salesforce World Tour in New York, attendees offered career advice to... Read More

Careers, Cloud, Events

Jan 12, 2017 By Julie Liegl

Transforming Salesforce Events in 2017

2017 is set to be the best year ever for the entire Salesforce Ohana—our customers, partners, MVPs and the whole community! As the world's #1 CRM provider, companies of every size and industry are turning to Salesforce to transform their businesses across sales, service, marketing, commerce and... Read More

Cloud, News, Events

Jan 12, 2017 By Sharon Gillenwater

Nailing the First Five Minutes of a Business Conversation

It's 2017 and IDC sees a future where CXOs are going to be more central than ever to critical technology buying decisions. According to IDC FutureScape: Worldwide IT Industry 2017 Predictions: Over the next three to four years, DX [digital transformation] efforts will no longer be... Read More

Sales

Jan 11, 2017 By Steven Wilt

How a Coffee Cup Can Break Us Out of the Prison of Habit

My last post offered a point of view that the single greatest challenge or opportunity we face as individuals, teams or entire organizations is breaking out of our prisons of habit. As Friedrich von Pierer, the former CEO of Siemens AG stated “we need to free ourselves from the known -- the old... Read More

Cloud

Jan 11, 2017 By Shelley Cernel

Sales Enablement Resolutions for Successful Reps

As 2016 comes to a close, it is already time to start thinking about and preparing for a new year, new business goals, and new sales targets. Despite the hustle and bustle of the season, now is when you should reflect on the year past, refocus, and prepare for the busy year ahead. And while... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Social Lead Validation - The Missing Ingredient From Most Inbound LinkedIn Marketing Programs

CPQ + Service = a Unified View of Your Customers

To Advertise to the World, Just Use Facebook and Google Mobile Apps

4 Things Amazon Teaches Business Leaders About Modern Processes

Career Advice for Aspiring Leaders

Transforming Salesforce Events in 2017

Nailing the First Five Minutes of a Business Conversation

How a Coffee Cup Can Break Us Out of the Prison of Habit

Sales Enablement Resolutions for Successful Reps

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First