360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 20, 2017 By Colleen Francis

Learning Perseverance and Resilience While Riding Out the (Literal!) Storm

Sometimes we must repeat a lesson a few times to learn it well. Running is like that for me. It teaches valuable insights I apply to my professional work, including how I coach sales leaders on revenue acceleration. On the hottest, most humid day of summer last year, I thought I’d learned fully a... Read More

Cloud

Jan 20, 2017 By Kevin Nakao

How to Turn Performance Reviews Into Culture Wins

It’s clear that the annual performance review should be a thing of the past. Both employees and managers think this system is ineffective. Because of this, organizations are shifting their performance review approach--a survey by Training magazine found that 73% of employees met with their... Read More

Careers, Leadership

Jan 20, 2017 By Zachary Reiss-Davis

Advertising Insights: Global Advertising Forecast; B2B Advertising; Retail and Ecommerce

This week, we start with some macro trends on advertising by country in 2016, as well as B2B programmatic advertising and retail trends. Advertising is a massive business -- and the newest IHS Markit forecast shows just how big. Looking back at 2016, they saw a 7% growth, to $532 billion in global... Read More

Marketing, Digital Advertising, Industry Report

Jan 19, 2017 By Nisha Pattan

Sharpen Your Sales Axe with a Mature CPQ Model

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” - Abraham Lincoln You want to accelerate the sales cycle—so why not put some effort into sharpening your ‘sales axe,’ enabling your teams to close deals even faster? The first step in the arduous and time... Read More

Quote-to-Cash, Sales, Sales Cloud

Jan 19, 2017 By Marc Wayshak

Close More Sales With These 11 Quick and Easy Tips

There are hard ways to close more sales—and then there are easy ways. If you’re looking to make some simple changes to your selling strategy that will have a big impact on your bottom line, it’s time to emulate the most successful salespeople out there. The following 11 sales tips are quick, easy,... Read More

Sales

Jan 19, 2017 By Claudio Castro

IdeaExchange Update: Spring '17 Features Driven By Customer Ideas

Happy New Year! Here is an update on great customer Ideas delivered in the Spring ‘17 Release. Salesforce customers help us define the path forward by contributing and voting for product feature ideas on IdeaExchange. We're excited to share that the momentum continues with 61 ideas and 94,000 vote... Read More

Cloud, Seasonal Release

Jan 18, 2017 By Lisa Lee

NRF 2017: Fundamental Shift in What it Means to be a Retailer

Retailers and brands spent a lot of time at this year’s NRF Big Show talking about their place in consumers’ lives.... Read More

Commerce, Retail Insights, Events

Jan 18, 2017 By Jeff Susich

Salesforce Certification: A Family Affair

In our second blog series of Incredible Salesforce Certification stories, Jeff tells us how his love of Salesforce led to his whole family becoming certified. They now have 12 certifications between them! My journey with Salesforce started in 2008, when I took a position as VP of Sales with a... Read More

Learning, Careers, Cloud

Jan 18, 2017 By Heike Young

4 Ways to Use Content Marketing to Hire Top Talent

Content marketers are taking on more responsibility — and creating an increasing number of blog posts, whitepapers, webinars, videos, and other content pieces to inspire and educate customers. We usually talk about content marketing from that standpoint: marketing to potential and current... Read More

Content Marketing, Marketing, Marketing Cloud

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Learning Perseverance and Resilience While Riding Out the (Literal!) Storm

How to Turn Performance Reviews Into Culture Wins

Advertising Insights: Global Advertising Forecast; B2B Advertising; Retail and Ecommerce

Sharpen Your Sales Axe with a Mature CPQ Model

Close More Sales With These 11 Quick and Easy Tips

IdeaExchange Update: Spring '17 Features Driven By Customer Ideas

NRF 2017: Fundamental Shift in What it Means to be a Retailer

Salesforce Certification: A Family Affair

4 Ways to Use Content Marketing to Hire Top Talent

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First