360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 25, 2017 By Rachel Ginsberg

Deleted or Retweeted? Salesforce’s Best Practices for Providing Social Media Support

We all know helping customers is a top priority. At Salesforce we make sure we are always listening and engaging. According to JD power and Associates 67% of consumers have used a company's social media site for servicing, compared with 33% for social marketing. Are you doing your best to capture... Read More

Customer Service, Social Media

Jan 25, 2017 By Lauren Keys

5 Tips for Crafting Your Website to Increase Conversions

As a small business owner, you’re focused on trying to reach more people who might be interested in your offering -- whether that’s a restaurant, a storefront, or a service. It can be challenging to stay informed in areas that aren’t your specialty, such as setting up a website to help you meet... Read More

Marketing, Small Business

Jan 25, 2017 By Diana Martin

From Selling 2G Phones to Becoming a 6x Salesforce Certified Consultant. Why Did I Wait So Long?!

For our second blog series of Incredible Salesforce Certification stories, we hear from Diana. After starting in telecoms, she moved to the CRM world before landing in a consultancy role. Now 6x certified, she shares her Salesforce story with us. If someone would have told me 10 years ago that my... Read More

Cloud, Learning

Jan 25, 2017 By Andrew Gothelf

15 Growing Business Leaders Share Their App Secrets

Small businesses are changing the business landscape and the way we live our personal lives. From ridesharing, to healthcare, to dating apps, a number of growing businesses have reinvented entire industries. To do so, they need the help of technology, particularly apps, to manage the challenges of... Read More

Apps, AppExchange, Cloud

Jan 25, 2017 By Jeffrey Hayzlett

5 Marketing Trends for 2017

With 2016 in the rearview mirror, 2017 promises to be a year that will change the face of marketing and how we do business overall. Marketing has always been a field that remains on the cutting edge – from branding to customer service and all points in between. It’s chock full of data and serves to... Read More

Marketing

Jan 25, 2017 By Zachary Reiss-Davis

Next Gen Outruns Their Competition with Personalized Advertising and Customer Journeys

Customers are quick to screen out online advertising, but the best brands are changing the game with clever tools that target the right customers with offers they find hard to resist. Using Advertising Studio and the rest of Salesforce Marketing Cloud, Australia's Next Gen Health &... Read More

Marketing, Digital Advertising, Cross-Channel Marketing

Jan 24, 2017 By Jake Cerf

Get Ready for the Spring '17 Release!

The Spring '17 Release empowers everyone to be their best with amazing new innovation for Einstein and Lightning built right into the Customer Success Platform. For sales professionals, Einstein saves reps time by guiding sales and automatically logging events, 220+ new Lightning features help... Read More

Cloud, Seasonal Release, Featured

Jan 24, 2017 By Ceverly Strand

3 Things Everyone Wants to Know About Salesforce Einstein

Every day more and more articles and research reports are coming out regarding Artificial Intelligence (AI). Many perceive AI in the way Hollywood has portrayed it, not really relevant to their business needs, as too expensive to actually implement, or just another quasi-defined term within the... Read More

Cloud, IT, Artificial Intelligence

Jan 24, 2017 By Chris Jacob

4 Digital Transformations That Put Customers at the Center of your Digital Advertising

This past year has been a landmark one for brands and marketers that put the customer at the heart of their digital advertising efforts. With global digital advertising revenues set to grow to $229 billion in 2017, the stakes for brands to get this right is only getting higher. To put that $229... Read More

Marketing, Marketing Cloud, Social Media, Advertising

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Deleted or Retweeted? Salesforce’s Best Practices for Providing Social Media Support

5 Tips for Crafting Your Website to Increase Conversions

From Selling 2G Phones to Becoming a 6x Salesforce Certified Consultant. Why Did I Wait So Long?!

15 Growing Business Leaders Share Their App Secrets

5 Marketing Trends for 2017

Next Gen Outruns Their Competition with Personalized Advertising and Customer Journeys

Get Ready for the Spring '17 Release!

3 Things Everyone Wants to Know About Salesforce Einstein

4 Digital Transformations That Put Customers at the Center of your Digital Advertising

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First