360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 28, 2017 By Nick Johnson

4 Key AI Questions Every Business Leader Must Ask

Over the next decade, Artificial Intelligence will fundamentally reshape vast swathes of our lives. The world of business is primed for this change in three core areas - to the employment landscape, to employee productivity, and to new customer experiences. According to McKinsey, Artificial... Read More

IT, Leadership Insights, Artificial Intelligence

Mar 28, 2017 By Rohit Mahna

Introducing Financial Services Cloud Einstein: AI-Powered CRM for Financial Advisors

What investment does an advisor get the highest return on? It's not stocks, mutual funds, or commissions - it's relationships. But strengthening those client relationships is usually easier said than done. Relationships are complicated, and to truly know a client, advisors must link together... Read More

Financial Services

Mar 27, 2017 By Devon McGinnis

3 Inside Sales Lessons Learned from Top Teams: Adaptability, AI, and Analytics

The truth is, no customer wants to feel like they’re the target of a sales pitch. Today’s customers expect sales reps to learn, understand, and anticipate their needs — like personal consultants. The “State of the Connected Customer” research found that 79% of business buyers feel it’s very... Read More

Sales, Research

Mar 27, 2017 By Joshua Newman

A Connected Care Journey for Cancer Patients

Any healthcare provider will tell you they try to keep the patient at the center of what they do. When I was a practicing family doctor, that was my North Star. I never wanted anything to interfere with my relationships with the people I treated. Yet outside my office, the fractured healthcare... Read More

Health Cloud

Mar 27, 2017 By Kristie Poon

Growing Beyond Spreadsheets: It’s Time for CRM

You’ve recognized the signs to get off your spreadsheets, you’ve seen why automation is essential for growing business, and you’re ready to take your business to the next level. You’ve heard of this thing call “CRM” but still not quite sure what it is, what it can do for you, or how to get started.... Read More

Small Business

Mar 27, 2017 By Gene Eun

These 5 Essential Steps will Drastically Improve Your Quote to Cash Process

While most companies agree that their contracts are critical documents for their business, the creation, approval and management of contracts typically remains a manual process. With more companies adopting CPQ tools like Salesforce Quote to Cash, the speed and efficiency of the quoting process is... Read More

Partners, Sales, Quote-to-Cash

Mar 24, 2017 By Marissa Kraines

Get a Front Row Seat to the D. C. Salesforce World Tour from Anywhere

Calling all Customer Trailblazers! Salesforce is taking fun, innovation, and giving back on the road with the Salesforce World Tour - and the best part? You can experience it from anywhere! Join us Tuesday, April 4, on Salesforce Live for a front row seat to watch live coverage all day long. Don't... Read More

Events

Mar 24, 2017 By Heather Foley

This Time With Feeling: The Impact of Emotions on Your Career

Picture the scene. Your career is chugging along nicely. You’ve invested huge amounts of time, effort and perhaps money in developing yourself. And then: bang! An emotional reaction destroys your likelihood of promotion. So often, people believe that they are powerless against their own emotions.... Read More

Careers, Cloud

Mar 24, 2017 By Jeff Barnett

Salesforce Commerce Cloud Named a Leader in The Forrester Wave: B2C Commerce Suites, Q1 2017

It’s hard to overstate how profoundly and rapidly commerce is changing. At Salesforce Commerce Cloud, formerly Demandware, we are working tirelessly to leverage leading-edge cloud technology and artificial intelligence, powered by Salesforce Einstein, to empower our customers to not only keep up... Read More

Retail

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

4 Key AI Questions Every Business Leader Must Ask

Introducing Financial Services Cloud Einstein: AI-Powered CRM for Financial Advisors

3 Inside Sales Lessons Learned from Top Teams: Adaptability, AI, and Analytics

A Connected Care Journey for Cancer Patients

Growing Beyond Spreadsheets: It’s Time for CRM

These 5 Essential Steps will Drastically Improve Your Quote to Cash Process

Get a Front Row Seat to the D. C. Salesforce World Tour from Anywhere

This Time With Feeling: The Impact of Emotions on Your Career

Salesforce Commerce Cloud Named a Leader in The Forrester Wave: B2C Commerce Suites, Q1 2017

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First