Jun 07, 2017 By Joshua Newman

Salesforce ‘2017 Connected Patient Report’: Payers and Pharmaceutical Firms Earn Patient Trust, Early Days for AI

Americans have a complicated relationship with the healthcare industry. While the political debate around how best to structure health payments and quality of care rages on, U.S. citizens are experiencing remarkable shifts in how they find and receive care, communicate with their providers and... Read More

News, Research, Health Cloud

Apr 24, 2017 By Joshua Newman

Salesforce and QuintilesIMS Forge Alliance to Move Treatments Faster and More Efficiently from Molecule to Market

Few business processes rival the intricacies of developing a new prescription drug. Life sciences companies must balance large investments of time and capital—an average of 10 years and $2.6 billion—to develop a treatment that only has about a 10 percent chance to ever be approved for use. And,... Read More

News

Mar 30, 2017 By Joshua Newman

How American Addiction Centers Coordinates Call Center Rescues with Salesforce

In our lives, from time to time, we face life-defining moments, decisions that can completely change our futures. For those battling addiction, one of those moments is when they reach out for help. In a moment like that, facing a whirl of emotions, support is critical; more than ever, patients need... Read More

Health Cloud, Service

Mar 27, 2017 By Joshua Newman

A Connected Care Journey for Cancer Patients

Any healthcare provider will tell you they try to keep the patient at the center of what they do. When I was a practicing family doctor, that was my North Star. I never wanted anything to interfere with my relationships with the people I treated. Yet outside my office, the fractured healthcare... Read More

Health Cloud

Feb 24, 2017 By Joshua Newman

#HIMSS17 — Animation: The Patient-Doctor Technology Gap

Innovative companies across industries are using modern technologies to engage with their customers in new ways, providing us with amazing and often seamless consumer experiences. We can book a flight online, hail a ride from a mobile app, and even do our taxes with chatbot assistance.... Read More

Health Cloud

Feb 19, 2017 By Joshua Newman

#HIMSS17 — Welcome to Healthcare Week!

HIMSS -- the largest healthcare conference in the country -- is coming up next week, and Salesforce will be on-site in Orlando with our biggest presence ever! One year ago, at HIMSS16, we launched Salesforce Health Cloud, our platform to help health professionals and entire care teams collaborate... Read More

Health Cloud, News

Feb 15, 2017 By Joshua Newman

Insider’s Guide: Salesforce at HIMSS 2017

Get ready, Orlando. Salesforce is making a house call at HIMSS 2017! From February 19-23, Salesforce will be in Florida for HIMSS, the annual conference that brings together health IT professionals, clinicians, and executives from around the world. We’re going to HIMSS because Salesforce has a... Read More

Events, Health Cloud

Dec 13, 2016 By Joshua Newman

Salesforce Health Cloud + Healthwise: Empowering Patients Together

Back when I was a practicing family physician, I struggled to provide my patients with practical and useful health information and education. At the time, my only options were printed pamphlets and photocopied articles. I never knew if they ended up stuffed at the bottom of a purse, crumpled up in... Read More

Cloud, Health Cloud

Sep 15, 2016 By Joshua Newman

More Personalized Care, Out-of-the-Box: New Care Plan Templates for Health Cloud

Today marks a big milestone for the healthcare team at Salesforce. Healthcare organizations can now access care plan templates in Health Cloud, enabling them to apply predefined care protocols for patients via automated tasks and goals. What does this mean for the patient-caregiver relationship?... Read More

Cloud, News, Health Cloud