360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 23, 2020 By Anna Rosenman

5 Fast Ways to Take Consumer Experiences Beyond Transactions

Many companies are daunted by the idea of building a richer digital experience for consumers right now. Those with limited infrastructure or resources can consider using no-code and low-code tools to create experiences that go beyond the transaction. These tools require little or no help from a... Read More

Commerce, Digital Transformation, Leading Through Change

Apr 22, 2020 By Caila Schwartz

The Top Five Most Searched Terms in Five U.S. Cities

One of the biggest adjustments to our new normal is the way we shop. As American consumers began following stay-at-home orders in response to the health crisis, they quickly adapted to a mostly digital world. The result? Spending on essential goods through digital channels increased by 60%. Digital... Read More

Customer Engagement, Commerce, Commerce Cloud, Retail, Leading Through Change

Apr 22, 2020 By Carolyn Warsham

Weekly Digest: Health Expert Deepak Chopra on Immunity

This post originally appeared on April 22 in the Salesforce Blog’s newsletter, a weekly roundup of our most recent stories. Get on the list by clicking “Subscribe” above. From air quality upgrades to healthcare improvements, the pandemic is showing us what an improved future could look like. Still,... Read More

Business as a Platform for Change, Salesforce Ohana, Leading Through Change

Apr 22, 2020 By Gavin Patterson

How BT Group Chief Executive Plans Ahead Amidst “Massive Uncertainty”

Philip Jansen tested positive with the coronavirus a month ago. As the Chief Executive at BT Group PLC — the largest provider of broadband and mobile services in the UK — he was the first FTSE 100 leader to share publicly he had the virus. Jansen was lucky, suffering only mild symptoms, and was... Read More

Business as a Platform for Change, CEO, Salesforce Ohana, Leading Through Change, Leadership

Apr 21, 2020 By Gina Ballenger

Twitter Shares How Brands Succeed With Social Media in a Crisis

Gina Ballenger is Director of Twitter Next, a division of Twitter that provides campaign and content strategy services to advertisers. She partners with brands and creative agencies to help them elevate their marketing on Twitter, build creative ideas that earn attention, and construct feed-first... Read More

Customer Engagement, Marketing, Marketing Cloud, Leading Through Change, Guest Blog, Social Media Marketing

Apr 20, 2020 By Lisa Lee

Why Empathetic Companies Are Also Prosperous Companies

Do companies that “do good” also do well, even in a pandemic? Just Capital, a nonprofit that assesses and ranks U.S. employers for their business practices, found companies driving positive change on the issues the American public cares about most have continued to outperform the market through the... Read More

Business as a Platform for Change, Salesforce Ohana, Leading Through Change, Leadership

Apr 20, 2020 By Jim Alkove

Is Your Remote Environment Secure? Here’s How to Keep It Safe

We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global... Read More

Future of Work, Salesforce Ohana, IT, Leading Through Change, Best Practices

Apr 20, 2020 By Nicole Smith

Announcing the 2020 Marketing Champions

Today we announce our first class of Marketing Champions, individuals who have achieved expert-level product knowledge and serve as active and involved leaders in the Trailblazer Community. This group will begin a year full of opportunity and career development that amplifies their voices and... Read More

Future of Work, Marketing, Marketing Cloud, Learning

Apr 19, 2020 By Ari Bendersky

CEO Whisperer Jerry Colonna: We Need “True Grit” Now

Welcome to another edition of B-Well, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured Thrive Global founder Arianna Huffington, renowned Buddhist meditation practitioner and author... Read More

Future of Work, Leading Through Change, Salesforce Ohana

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Fast Ways to Take Consumer Experiences Beyond Transactions

The Top Five Most Searched Terms in Five U.S. Cities

Weekly Digest: Health Expert Deepak Chopra on Immunity

How BT Group Chief Executive Plans Ahead Amidst “Massive Uncertainty”

Twitter Shares How Brands Succeed With Social Media in a Crisis

Why Empathetic Companies Are Also Prosperous Companies

Is Your Remote Environment Secure? Here’s How to Keep It Safe

Announcing the 2020 Marketing Champions

CEO Whisperer Jerry Colonna: We Need “True Grit” Now

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First