360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 29, 2020 By Carolyn Warsham

Weekly Digest: Mark Cuban’s Advice for Small Business Owners

This post originally appeared on April 29 in the Salesforce Blog’s newsletter, a weekly roundup of our most recent stories. Get on the list by clicking “Subscribe” above. This week, as many U.S. states further coordinated efforts to loosen COVID-19 restrictions, we still can’t predict how this... Read More

Salesforce Ohana, Leading Through Change

Apr 29, 2020 By Caila Schwartz

Q1 Shopping Index: 3 New Benchmarks for Brands and Retailers to Succeed in This New Normal

This is the third in a four-part weekly series, a deep dive into our quarterly Shopping Index to tell the story of shopping through more than one billion shoppers across the globe. In the absence of most brick and mortar stores, online commerce grew 20% year-over-year in Q1, well above digital... Read More

Customer Engagement, Commerce, Retail, Leading Through Change, Research

Apr 27, 2020 By Conor Wiegmann

New Podcasts to Help Marketers Continue to Lead Through the Pandemic

Throughout April, our Marketing Cloudcast podcast has addressed key trends, tactics, and insights to help marketers lead through the pandemic. Hosts Megan Collins and Tina Rozul discussed three important topics. See the summaries and links to each below: Reimagine physical events into digital... Read More

Business as a Platform for Change, Marketing, Marketing Cloudcast, Leading Through Change

Apr 27, 2020 By Ari Bendersky

Arianna Huffington Discusses the Importance of Sleep to Boost Immunity

Welcome to another edition of B-Well Together, a webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured renowned Buddhist meditation practitioner and author Jack Kornfield, award-winning comedian... Read More

Salesforce Ohana, Leading Through Change

Apr 26, 2020 By Ari Bendersky

Enlightened Plum Village Monastics Take You Through Guided Meditations

Welcome to another edition of B-Well, a webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured renowned Buddhist meditation practitioner and author Jack Kornfield, award-winning comedian Trevor Noah,... Read More

Leading Through Change, Salesforce Ohana

Apr 24, 2020 By Mazi Rasulnia

How Pack Health Scales Fast to Help High-Risk Populations

Pack Health, a Salesforce customer, wrote this article. What do you do when a pandemic requires you to quadruple the capacity of your business in days? Back in March, our digital health coaching company Pack Health started getting calls from hospitals and national health insurance companies.... Read More

Customer Engagement, Healthcare & Life Sciences, Leading Through Change, Providers

Apr 24, 2020 By Suha Saya

SMB Loan Experts Share What You Need to Know About the Latest Government Funds

Trying to make sense of the Paycheck Protection Program (PPP)? The loan program was launched by the Small Business Association (SBA) in early April 2020 to help small businesses keep their workforce employed during COVID-19. When initially created by Congress, the PPP emergency relief fund... Read More

Future of Work, Small Business, Leading Through Change

Apr 23, 2020 By Ari Bendersky

Global Climate Defender Christiana Figueres on Creating Optimism for the Future

Welcome to another edition of B-Well, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured renowned Buddhist meditation practitioner and author Jack Kornfield, award-winning comedian... Read More

Business as a Platform for Change, Leading Through Change, Salesforce Ohana

Apr 23, 2020 By Andy Moldenhauer

PPE to the People: How 3M Is Managing Sales Teams From Home

3M, a Salesforce customer, wrote this article. The last month at work has been one of the most challenging and rewarding of my career. That’s because I lead customer relationship management (CRM) at 3M. As the major producer of single-use N95 respirator masks, hospital cleaning solutions, and other... Read More

Digital Transformation, Sales, Sales Cloud, Leading Through Change, Strategy, CRM, Guest Blog

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Weekly Digest: Mark Cuban’s Advice for Small Business Owners

Q1 Shopping Index: 3 New Benchmarks for Brands and Retailers to Succeed in This New Normal

New Podcasts to Help Marketers Continue to Lead Through the Pandemic

Arianna Huffington Discusses the Importance of Sleep to Boost Immunity

Enlightened Plum Village Monastics Take You Through Guided Meditations

How Pack Health Scales Fast to Help High-Risk Populations

SMB Loan Experts Share What You Need to Know About the Latest Government Funds

Global Climate Defender Christiana Figueres on Creating Optimism for the Future

PPE to the People: How 3M Is Managing Sales Teams From Home

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First