360 PERSPECTIVES

How To Connect Silos
and Put Customers First

New Commerce Solutions on AppExchange: Build Next-Level Experiences That Drive Growth

May 04, 2020 By Kemberly Gong

How to Drive Growth With Fast Commerce Solutions on the AppExchange

This article is part of our latest AppExchange expansion across commerce, sales, service, and marketing. As customer behaviors and expectations shift following the COVID-19 health crisis, companies are adapting to remain competitive. Now, it’s easier to get to market faster, meet sky-high... Read More

AppExchange, B2B Commerce, Commerce, Commerce Cloud

May 03, 2020 By Ari Bendersky

“On Being” Host Krista Tippett: However You Hold It Together Is Enough

Welcome to another edition of B-Well Together, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured renowned global climate defender Christiana Figueres, award-winning comedian Trevor... Read More

Business as a Platform for Change, Leading Through Change, Salesforce Ohana

May 03, 2020 By Ari Bendersky

Dr. David Agus: Why Companies Should Consider a Chief Health Officer

The renowned doctor discusses the importance of this new role and exactly what it should entail. Last week, Dr. David Agus, one of the world’s leading physicians, shared his excitement about the effective clinical trials at the University of Oxford in England of a new drug to fight the spread of... Read More

Future of Work, Salesforce Ohana, Leadership, Leading Through Change, Leadership Insights, Work.com, Reopen Safely

May 02, 2020 By Ari Bendersky

Dr. Jane Goodall: Every Day We Live We Make an Impact

Welcome to another edition of B-Well Together, a 30-minute webinar series, highlighting tips, resources, and coping skills from leading wellbeing experts to support you and your families. Prior episodes featured renowned Buddhist meditation practitioner and author Jack Kornfield, award-winning... Read More

Business as a Platform for Change, Salesforce Ohana, Leading Through Change

May 01, 2020 By Marc Benioff

Company Alignment: The Salesforce Secret to Success

This piece was originally published in 2013. The V2MOM tool and Marc's thinking behind it remain highly relevant today. So we're sharing it with you again — as well as adding new content from his latest book. Over the past 21 years, we’ve grown Salesforce from a four-person company to one with more... Read More

CEO, Future of Work, Leading Through Change, Leadership, Corporate Culture

May 01, 2020 By Hayley Nelson

The ‘‘6-Feet Office’’ — Designing Workplaces for the New Normal

Commercial real estate firm Cushman & Wakefield has developed guidelines for companies around the world planning a return to their offices, based on learnings from helping 10,000 organizations in China. A crucial part of realizing our “new normal” as a society will be the process of... Read More

CEO, Future of Work, Leading Through Change, Work.com, Reopen Safely

May 01, 2020 By Amy Higgins

Service from Home: 4 Leaders on How to Support Remote Service Teams

We asked seasoned service experts how they help their teams deliver exceptional service experiences while working from places like the dining room table. All while many industries continue to experience a dramatic increase in contact call volume. Our panel of service insiders includes: ... Read More

Future of Work, Customer Service, Service Cloud, Leading Through Change, Service

Apr 30, 2020 By Noah Kravitz

See How This Coliving Startup Adapts Its Model for Safety

“We want to ensure our residents feel safe at the place they call home.” That’s what Eric Rodriguez, VP of Operations at Real Estate startup Common says when sharing how they help renters navigate the COVID-19 pandemic. The New York City-based startup serves the coliving market with more than 2,000... Read More

Digital Transformation, Leading Through Change, Small Business

Apr 29, 2020 By Matt Jaffe

Marc Benioff With Lars Ulrich: How to Connect With Your Fans From Home

Lars Ulrich was supposed to be in Brazil this week, playing concerts with his band Metallica in front of tens of thousands of fans. Instead, he’s sitting at home in Northern California, wondering if he and his bandmates will need to figure out how to record an album over Zoom. “We’re talking about... Read More

Customer Engagement, CEO, Leading Through Change

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How to Drive Growth With Fast Commerce Solutions on the AppExchange

“On Being” Host Krista Tippett: However You Hold It Together Is Enough

Dr. David Agus: Why Companies Should Consider a Chief Health Officer

Dr. Jane Goodall: Every Day We Live We Make an Impact

Company Alignment: The Salesforce Secret to Success

The ‘‘6-Feet Office’’ — Designing Workplaces for the New Normal

Service from Home: 4 Leaders on How to Support Remote Service Teams

See How This Coliving Startup Adapts Its Model for Safety

Marc Benioff With Lars Ulrich: How to Connect With Your Fans From Home

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First