360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 21, 2020 By Paula Goldman

“Back to School” From the Education CIO’s Perspective

Education CIOs are now in charge of limiting disruption for the school year. Here are some of their challenges... Read More

Reopen Safely, IT, CEO

Aug 21, 2020 By Suha Saya

Insights From Small Business Leaders on Adapting To New Customer Expectations

We talked to small business leaders across different industries – retail, professional services, and manufacturing — about what they’re doing to navigate change and prioritize customer experiences. Here's what they told us ... Read More

Reopen Safely, Small Business, Leading Through Change, Leadership

Aug 17, 2020 By Bill Patterson

Predictions for the New Normal — Here’s a Framework To Reopen and Reinvent

Accenture's Salesforce Business Group Leader, Yusuf Tayob, and Bill Patterson discuss what they’ve learned during the pandemic, and about the creation and maintenance of safe work environments as businesses reopen and begin to reinvent for the new-normal... Read More

Reopen Safely, CEO, Work.com

Aug 05, 2020 By Meredith Schmidt

New Data Says Consumers Are Eager To Support Small Businesses, Here’s How To Prepare

Salesforce Research finds consumers want small businesses to succeed during the pandemic. Here's what they need to keep buying... Read More

Reopen Safely, Small Business, Leading Through Change, Research

Aug 04, 2020 By Lisa Lee

4 Possible Pandemic Scenarios Every Retail Bank Needs To Consider

Here are possible pandemic scenarios every retail bank needs to consider, plus five “no-regret” actions to take now... Read More

Reopen Safely, CEO, Financial Services

Jul 31, 2020 By Sampath Narayanan

With Return-To-Work Solution, Paladina Health Helps Employers Get Back To Business

Paladina Health used its existing healthcare CRM to develop a ground-up return-to-work solution in less than three weeks. Their chief information officer shares how... Read More

Reopen Safely, CEO, Providers, Healthcare & Life Sciences

Jul 28, 2020 By Brett Grossfeld

Secure the Funding Your Small Business Needs Now

Small businesses are struggling to adjust to a new normal. Here’s how (and where) to seek additional funding... Read More

Reopen Safely, Small Business, Leading Through Change

Jul 22, 2020 By Lindsey Finch

5 Ways Companies Can Build Trust While Implementing Health and Safety Practices During COVID-19

It's important to maintain data privacy around health and personal information while building employee trust to reopen safely. Here's how to do it... Read More

Reopen Safely, CEO, IT, Leading Through Change

Jul 21, 2020 By Eva Skidmore

During Crisis the Public Sector Solves Challenges, Together

This pandemic is new territory for everyone, and, in that spirit here's a look at how public servants are rising to meet today’s challenges... Read More

Reopen Safely, IT, Public Sector

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

“Back to School” From the Education CIO’s Perspective

Insights From Small Business Leaders on Adapting To New Customer Expectations

Predictions for the New Normal — Here’s a Framework To Reopen and Reinvent

New Data Says Consumers Are Eager To Support Small Businesses, Here’s How To Prepare

4 Possible Pandemic Scenarios Every Retail Bank Needs To Consider

With Return-To-Work Solution, Paladina Health Helps Employers Get Back To Business

Secure the Funding Your Small Business Needs Now

5 Ways Companies Can Build Trust While Implementing Health and Safety Practices During COVID-19

During Crisis the Public Sector Solves Challenges, Together

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First