Amy is a Content Strategist at Salesforce. She supports the service organization to develop and execute engaging content that inspires and educates audiences. When she’s not online, she enjoys crafting jewelry, hiking the tallest mountain, or diving the deep blue sea. Connect with her on Twitter and LinkedIn.
May 01, 2020 By Amy Higgins
We asked seasoned service experts how they help their teams deliver exceptional service experiences while working from places like the dining room table. All while many industries continue to experience a dramatic increase in contact call volume. Our panel of service insiders includes: ... Read More
Future of Work, Customer Service, Service Cloud, Leading Through Change, Service
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