360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 03, 2017 By Nikos Sarilakis

Retention Hacking > Growth Hacking

Growth Hacking It was June 2010 when Sean Ellis introduced Growth Hacking (GH), but it would be another 2 years before it would see significant traction. According to Google Trends, the search term “Growth Hacking” was at its peak a few months ago. Mobile App Startups, SMBs, and large corporations... Read More

Apps, Mobile

Mar 03, 2017 By Salesforce

Salesforce Awarded Prestigious GSMA Glomo Award at MWC

This post was drafted by Andy Baer, SVP, Industries, Communications & Media and Paolo Bergamo, SVP, Product Management, Mobile We are thrilled to announce Salesforce is coming home from Mobile World Congress with a GSMA 2017 Global Mobile (Glomo) Award! These prestigious awards celebrate the... Read More

Mobile, Apps, News

Feb 23, 2017 By Adam Young

Converting in the Mobile Era: Why a Responsive Web Presence is Key

We’re living in a mobile world, and the sooner we accept that as a fact, the sooner we can start helping our companies adapt accordingly. People are now actually spending more time on their phones than they are on their computers, and if you want to reach your customers, you have to be where they... Read More

Mobile, Marketing

Feb 21, 2017 By Yossi Zohar

Meet Salesforce at Mobile World Congress 2017

Mobile World Congress, held later this month in Barcelona, Spain, is the largest global meetup of mobile operators, device manufacturers, technology providers, vendors and content owners in the mobile industry. In this rapidly changing industry, Salesforce is playing a key role in helping... Read More

Mobile, Apps, News

Jan 26, 2017 By Ross Hamer

Why Less Can Be More When It Comes To Engagement

I use the words ‘maximize’, ‘increase’ and ‘grow’ far too many times a day. The “bigger/stronger/faster is better” mindset is ingrained in us - survival of the fittest and all that. Sure, most of the time it’s what we want and what we need. Maximise revenue; increase retention, grow your user base.... Read More

Apps, Marketing, Mobile

Jan 12, 2017 By Evan Ellis

4 Things Amazon Teaches Business Leaders About Modern Processes

You need only look at shopping behaviors this past holiday season to understand the impact of Amazon. Amazon has completely transformed business to consumer (B2C) selling. In doing so, it has become the world’s largest e-retailer, with over $100 billion of revenue in 2015 alone. However, Amazon’s... Read More

Apps, Marketing, Mobile, Retail, Analytics, Artificial Intelligence

Jan 05, 2017 By Kim Honjo

The 5 Revolutionary Technologies That Will Dominate 2017

Inventions, science, and technology leapt forward in the 20th century faster than any century prior. A hundred years ago innovators had just invented radio tuners and circuits, affordable automobiles, and the first ‘robot’ in 1921. Fast forward to now, and we’ve created an immersive digital world... Read More

Apps, Cloud, Customer Service, Featured, Innovation, IT, Marketing, Mobile, Social Media, Artificial Intelligence, IoT, Service, Customer Experience, Einstein, Platform

Dec 02, 2016 By Ross Hamer

How to Engage Millennials on Mobile (Not Just Kittens and Corgis)

We are all well aware of millennials. Every article written in the past couple of years seems to be about them. I am one; you are one; crikey, the person next to you might even be one too. And yet marketers are still intimidated by these supposedly smart, self-absorbed creatures with the attention... Read More

Marketing, Mobile

Nov 30, 2016 By Sati Hillyer

What Mobile Video Trends are Telling Us and Why They Matter to You

There are two words you may be sick of hearing by now; “Mobile” and “Video.” It’s no secret that mobile video is now one of the most vital media touch points. It has officially opened up a new door for businesses to not just reach consumers, but other businesses as well. Video itself has found... Read More

Customer Service, Marketing, Mobile, Sales

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Retention Hacking > Growth Hacking

Salesforce Awarded Prestigious GSMA Glomo Award at MWC

Converting in the Mobile Era: Why a Responsive Web Presence is Key

Meet Salesforce at Mobile World Congress 2017

Why Less Can Be More When It Comes To Engagement

4 Things Amazon Teaches Business Leaders About Modern Processes

The 5 Revolutionary Technologies That Will Dominate 2017

How to Engage Millennials on Mobile (Not Just Kittens and Corgis)

What Mobile Video Trends are Telling Us and Why They Matter to You

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First