360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 13, 2019 By Andy Peebler

A Look Back: B2B Commerce Trends in 2019 (And What's in Store for 2020)

B2B commerce professionals are undergoing a reinvention — to focus more on digital customer engagement and service along with sales. This is driving growth in global B2B ecommerce, which Statista says will exceed $12 trillion in 2019, over six times larger than the B2C ecommerce market. Against... Read More

Commerce, Commerce Cloud, B2B Commerce, Leadership Insights, Thought Leadership

Sep 20, 2019 By Ruthie Miller

The Single Best Employee Benefit Your Small Business Can Offer

Competition for great talent is at a fever pitch, with so many companies trying to one-up each other on desirable employment packages. Signing bonuses, flexible work policies, outrageous perks — how can a small business compete? The answer comes in the form of a growing trend: education as an... Read More

Learning, Leadership Insights, Startups, Small Business

Sep 19, 2019 By Kaitlyn Kranz

4 Ways to Clear Cultural Roadblocks

Thanks to the latest innovations like Artificial Intelligence (AI) and the Internet of Things (IoT), companies now have access to data and insights that enable them to anticipate customer needs, offer proactive solutions, personalize interactions — and do it all at scale. Realizing the full benefit... Read More

Corporate Culture, Digital Marketing, Salesforce Ohana, Leadership Insights

Photo of Trailblazers at a Salesforce event

Sep 11, 2019 By Stephanie Lottridge

Take Your Leadership Skills to the Next Level at the Trailblazer Summit

Trailblazers are pioneers, innovators, and lifelong learners. They inspire others with their constant innovation, by transforming the customer experience, and by growing their careers. Trailblazers drive change. Due to the new technologies and innovations of the Fourth Industrial Revolution,... Read More

Salesforce Ohana, Trailblazer Story, Events, Leadership Insights

Sep 09, 2019 By Sarah Anderson

Webcast: 5 Executive Tips for Employee-Driven Philanthropy

What does employee-driven philanthropy look like in the workplace? For corporate social responsibility leaders, the idea of employee-driven volunteer and giving programs is Utopian and hard to attain. So how do corporations inspire employees to actually lead giving and volunteer programs in their... Read More

CEO, Leadership, Leadership Insights

Jul 26, 2019 By Allison Witherspoon

What Is Predictive Analytics?

What if you could predict the future? For example, if you were able to predict the best offer to convince customers to open a marketing email and hand over their credit card details? Or which of your customers is most likely to take their business elsewhere? You can — with predictive... Read More

Artificial Intelligence, Analytics, CEO, Einstein, Machine Learning, Leadership Insights

Jul 14, 2019 By Lyla Sultan

How to Have a Successful Sales Career: Follow Your Curiosity

While in college, Director of Sales Development Olivia Puckrin thought high school teaching might be right up her alley. Until she did some. The structure of following a curriculum wasn't for her. She thought that perhaps becoming a college professor would be more flexible. So, she pursued a... Read More

Careers, Leadership Insights, Sales

May 23, 2019 By Antonio Figueiredo

What Is Blockchain Technology and Why Does It Matter?

Blockchain is a technology that promises to fundamentally change how we share information, buy and sell things, and verify the authenticity of information we rely on every single day — from what we eat to who we say we are. And because it can facilitate all of this in secure, efficient, and... Read More

High Tech, Innovation, Leadership Insights, Platform, IT, Thought Leadership, TrailheaDX

Apr 01, 2019 By Nick Johnson

What Is the Future of Work?

New technology is changing the future of work with unprecedented speed and intensity, driving the reinvention of our lives and economy. Advances in robotics, artificial intelligence (AI), and machine learning push the frontier of what machines can do, making use of huge increases in ever-cheaper... Read More

Leadership Insights, Thought Leadership, Artificial Intelligence

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

A Look Back: B2B Commerce Trends in 2019 (And What's in Store for 2020)

The Single Best Employee Benefit Your Small Business Can Offer

4 Ways to Clear Cultural Roadblocks

Take Your Leadership Skills to the Next Level at the Trailblazer Summit

Webcast: 5 Executive Tips for Employee-Driven Philanthropy

What Is Predictive Analytics?

How to Have a Successful Sales Career: Follow Your Curiosity

What Is Blockchain Technology and Why Does It Matter?

What Is the Future of Work?

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First