FINTECH

This Company Built an App
in One Weekend

The result? It enabled $5 Billion in small business loans
that saved thousands of jobs.

Jul 08, 2020 By John Conley

5 Best Practices We’ve Seen From Our Contact Tracing Deployments

CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.... Read More

Reopen Safely, IT, Health Cloud, Healthcare & Life Sciences, CRM, Best Practices

Jul 01, 2020 By Gina Marques

Supporting Your Users Remotely: A Guide for Admins and Developers

The adjustment to working remotely is difficult. So in true Trailblazer spirit, here are some tips for Admins and Developers to enable their users, maintain business continuity, and stay productive during this time... Read More

Future of Work, IT, Leading Through Change, Partners

Jun 30, 2020 By Ryan Ellis

Chasing COVID-19’s Low-Code Boom

How companies of all sizes are building new apps with no coding experience ... Read More

Future of Work, CEO, IT, Apps, Platform, Leading Through Change

Jun 25, 2020 By Colin Fleming

Enhance the CRM Experience With Collaboration, Chat, and Work-From-Anywhere Technology

The way we work is changing constantly, and because of that, your CRM needs to flex too. Let's look at the four pillars a CRM must have to help you grow in an ever-changing environment. ... Read More

IT, TrailheaDX, Digital Transformation, CEO, Apps, CRM

Jun 16, 2020 By Matthew Cameron

Help Customers Navigate Financial Uncertainty With Connected Digital Banking

Banking providers around the world are helping millions of people and small businesses manage tremendous financial uncertainty amid COVID-19. Though banks have risen to the challenge with remarkable ingenuity, the crisis underscores the need for them to accelerate their digital transformations. The... Read More

Digital Transformation, Customer Service, IT, Leading Through Change, Financial Services, Financial Services Cloud

May 29, 2020 By Noelle Bloomfield

Preview Summer ’20 Release Products and Features Today

During this unprecedented time, Salesforce continues to innovate to deliver new solutions for your businesses. The Summer ’20 release includes our new Work.com technology, with products like Workplace Command Center, available on June 1, which helps you assess return-to-work readiness from a single... Read More

Digital Transformation, IT, Seasonal Release, Innovation

May 28, 2020 By Samantha Philip

How to Use Chatbots to Deal With Surges in Case Volume

This article is contributed by meal delivery service Sun Basket, a San Francisco-based Salesforce customer using Service Cloud, Digital Engagement, and Einstein Bots. People are staying home and avoiding grocery stores. Frontline workers are taking on demanding schedules. As everyone does their... Read More

Artificial Intelligence, Customer Service, IT, Einstein, Service Cloud, Marketing Automation, Leading Through Change

May 26, 2020 By Rebecca Saar

What Is a Salesforce Admin?

Editor's note: This is one of our most popular posts, so we've updated it with the latest information and resources. Sometimes a piece of technology seems to be used at every company. Knowing how to use that technology can help a person’s career. It can give a job candidate a distinct advantage... Read More

Careers, Digital Transformation, IT, Leading Through Change

May 22, 2020 By Gareth Jones

Inside Wunderman Thompson’s 5-Day Sprint to Create a Virtual Music Festival

Gareth Jones is Senior Vice President and Global Marketing Director of Wunderman Thompson, a WPP company, and a Salesforce customer. There’s an old saying that the best way to innovate is to have a good idea and not enough time to execute it. My digital agency Wunderman Thompson experienced that... Read More

Business as a Platform for Change, IT, Marketing, Marketing Cloud, Platform, Leading Through Change, Customer Experience

Research from Salesforce

See how emerging technology is changing IT

Most Popular Stories

The Top 5 Most Treasured Summer ’20 Release Features

When COVID-19 Shrinks Your Production Cycle From 6 Months To 2 Weeks

How This Fintech Company Built an App in One Weekend That Enabled $5 Billion in Small Business Loans

Salesforce.com

This Company Built an App
in One Weekend

5 Best Practices We’ve Seen From Our Contact Tracing Deployments

Supporting Your Users Remotely: A Guide for Admins and Developers

Chasing COVID-19’s Low-Code Boom

Enhance the CRM Experience With Collaboration, Chat, and Work-From-Anywhere Technology

Help Customers Navigate Financial Uncertainty With Connected Digital Banking

Preview Summer ’20 Release Products and Features Today

How to Use Chatbots to Deal With Surges in Case Volume

What Is a Salesforce Admin?

Inside Wunderman Thompson’s 5-Day Sprint to Create a Virtual Music Festival

Research from Salesforce

See how emerging technology is changing IT

Most Popular Stories

The Top 5 Most Treasured Summer ’20 Release Features

When COVID-19 Shrinks Your Production Cycle From 6 Months To 2 Weeks

How This Fintech Company Built an App in One Weekend That Enabled $5 Billion in Small Business Loans

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

This Company Built an App in One Weekend

Research from Salesforce

See how emerging technology is changing IT

Most Popular Stories

The Top 5 Most Treasured Summer ’20 Release Features

When COVID-19 Shrinks Your Production Cycle From 6 Months To 2 Weeks

How This Fintech Company Built an App in One Weekend That Enabled $5 Billion in Small Business Loans

Americas

Europe, Middle East, and Africa

Asia Pacific

This Company Built an App
in One Weekend