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Samantha Philip

Samantha Philip

Samantha Philip is a certified Salesforce Developer and Admin with a passion for designing and implementing long-lasting solutions through declarative features and APEX code. She started at Sun Basket as a Customer Service agent in 2017 and used Trailhead to work her way up to Developer.Connect with her on LinkedIn.

Leading Through Change

May 28, 2020 By

How to Use Chatbots to Deal With Surges in Case Volume

Artificial Intelligence, Customer Service, IT, Einstein, Service Cloud, Marketing Automation, Leading Through Change