360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 31, 2018 By Keri Brooke

5 Ways to Experience Einstein Analytics at Dreamforce '18

We're at the two-month mark, with just under 60 days left until Dreamforce '18! This past year has been an exciting one for our Trailblazers, filled with lots of innovation (you may remember reading about Conversational Queries to make analytics easier to use, or our new Analytics Engine that is... Read More

Analytics, Analytics Cloud, Dreamforce, Innovation, Events

Jul 16, 2018 By Nisha Pattan

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

A decade ago, the Medical Device and Diagnostics (MedTech) industry was basking in the glow of over 10% revenue growth every year. More recently, this has declined by more than half. According to Boston Consulting Group (BCG) Partner, Barry Rosenberg, there are multiple factors impacting growth,... Read More

Best Practices, Customer Story, Customer Success, Innovation, Sales Cloud, Healthcare & Life Sciences, Sales, Quote-to-Cash

Jul 13, 2018 By Alex Murray and Sewon Min

How One Intern Helped Automate Answers with AI

Odds are, at some point, you've communicated with a chatbot or other digital customer service rep. These neural models for question answering (QA) have improved significantly in the past few years, but there's still a ways to go. Enter Futureforce intern Sewon Min, a student at Seoul National... Read More

Research, Careers, Innovation, Machine Learning, IT, Artificial Intelligence

Jun 25, 2018 By Teddy Zmrhal

Every Great Innovator is a Designer: Six Insights from Our Conversation with Tim O'Reilly

The Salesforce Design Ohana recently invited Tim O'Reilly to be a part of the Design and Innovation Speaker Series. O'Reilly has been a leading Silicon Valley innovator for over three decades. He began his career as a technical writer in 1977, then soon after founded O'Reilly Media in 1983. A... Read More

Customer Experience, Events, Innovation, Leadership Insights, Strategy

Jun 20, 2018 By Antonio Scaramuzzino

Summer '18 Release: Under the Hood of Einstein Analytics

The conventional wisdom is that when it comes to analytics, customers are faced with a choice: exploring data at SCALE or getting actionable insights FAST. At Salesforce, we believe our Trailblazers should have it all. We're challenging the status quo and changing the way customers think about... Read More

Analytics, Analytics Cloud, Cloud, Innovation, News, Seasonal Release

Jun 15, 2018 By Leyla Seka

What I Learned About Partnerships From The Former Global CMO of Procter and Gamble

Jim Stengel is a true innovator. As Global CMO of Procter & Gamble (P&G) from 2001 to 2008, Jim not only oversaw the company's annual $8 billion (that’s right—billion!) advertising budget but also doubled the company’s revenue in that time. How did he do it? Through partnerships. One of the... Read More

AppExchange, B2B Marketing, Best Practices, Innovation, Leading Edge, Marketing

Jun 07, 2018 By Peter Coffee

Now is the Time to Transform Your Customer Experiences

According to 4 out of 5 respondents to Gartner’s Customer Experience in Marketing Survey, customer experience — rather than price or product function — is on track to be next year’s key competitive edge. If that were a catalyst for greater effort, that would be good, but far too many companies are... Read More

Apps, B2C Marketing, B2B Marketing, Community Cloud, Customer Experience, IT, Innovation

May 29, 2018 By Bret Taylor

Forbes Lists Salesforce Among World's Most Innovative Companies For Eighth Consecutive Year

Today, Salesforce was once again named by Forbes as one of the world's Most Innovative Companies. We have now been ranked among the top 3 companies on this list every year since Forbes began compiling these rankings in 2011. This is not something we take for granted because it recognizes that most... Read More

Corporate Culture, Innovation

May 25, 2018 By Malachy Walsh

Driving Success and Learning: Life on the Fast Path With Indy Race Car Driver JR Hildebrand

“Ladies and Gentlemen, start your engines.” With those words, nearly three dozen drivers will fire up their racecars on May 27 and cross the bricks at the Indianapolis Motor Speedway to challenge each other in America's greatest test of speed and endurance, the Indy 500. JR Hildebrand will be... Read More

Careers, Innovation, Leadership, Leadership Insights, News, Trailblazer Story

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How To Create a Customer-Centric Experience

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Ways to Experience Einstein Analytics at Dreamforce '18

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

How One Intern Helped Automate Answers with AI

Every Great Innovator is a Designer: Six Insights from Our Conversation with Tim O'Reilly

Summer '18 Release: Under the Hood of Einstein Analytics

What I Learned About Partnerships From The Former Global CMO of Procter and Gamble

Now is the Time to Transform Your Customer Experiences

Forbes Lists Salesforce Among World's Most Innovative Companies For Eighth Consecutive Year

Driving Success and Learning: Life on the Fast Path With Indy Race Car Driver JR Hildebrand

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360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First