360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 14, 2019 By Adolfo Magan

3 Real Examples of Digital Transformation in Action

This is a follow-up of my article “Your Path to Digital Transformation in 3 Easy Steps.” In this new article, I want to provide some real-life success stories of the approach I described there. Becoming a catalyst for change During the early phase of my partnership as Program Architect with an... Read More

IT, Innovation

Jan 08, 2019 By Keith Samuel

Forrester T.E.I. Study Shows Customers get 341% ROI when Moving to Lightning Experience

The value you get from switching to Lightning Experience goes beyond just a better user interface. Lightning Experience actually can have a major impact on your company's bottom line. The Lightning Platform drives business value for every Salesforce customer and companies moving to Lightning... Read More

IT, Innovation, Research

Jan 01, 2019 By Salesforce Staff

New Year, New Business Resolutions: 10 Salesforce Leaders Share Predictions for 2019

What a year! 2018 brought us deeper advancement in AI, with features like voice, predictive actions and bots becoming more commonplace. We also saw customer experience move to the forefront of nearly everything, bringing much deeper levels of personalization into our day-to-day lives — both... Read More

Analytics, Artificial Intelligence, Commerce, Innovation, Marketing, Sales, Service

Dec 13, 2018 By Mike Rosenbaum

Introducing Lightning Web Components: A new way to build Lightning Components with modern JavaScript

We've been on an amazing journey with the Lightning Platform. What began as a new user experience, App Builder, and ecosystem, is now a robust application development framework that makes it easier for our customers, admins, and developers to do more, faster. And now, we're entering another new... Read More

Innovation, IT

Nov 29, 2018 By Griffin Chronis

Democratizing Data Science: How Einstein Discovery Gives you AI Superpowers

You’ve got a question; data science has the answer. That’s the conclusion that many business leaders have come to, especially as their companies continue to accumulate oceans of data. And as data sources scale past the point where any ordinary human can make sense of the patterns they contain, the... Read More

Analytics Cloud, Artificial Intelligence, Analytics, Innovation

Nov 28, 2018 By Matt Evans

Simplify or Get Left Behind: Executing Faster with Lean Governance

We’re in the midst of the Fourth Industrial Revolution, which is a time of great change. With increasing advancements in technology, companies and organizations now have more tools at their disposal to connect with their customers. At Salesforce, we are leading our organizations to connect to their... Read More

Digital Transformation, IT, Innovation

Nov 01, 2018 By Hannah Freeman

5 Roadblocks That Undermine Innovation — and How to Avoid Them [INFOGRAPHIC]

Your organization is investing in innovation, but a sudden fire drill grinds your team’s progress to a halt. The truth is, fire drills that disrupt your business are inevitable, which is why 80% of development costs on average are spent on identifying and correcting system defects. So how do you... Read More

Cloud Services, Customer Success, Infographics, Innovation, IT

Oct 31, 2018 By Devon McGinnis

How to Stop Technology From Becoming a Digital Frankenstein

Left unchecked, modern computing technology could hijack our minds as well as society. That’s the view of Tristan Harris, a former design ethicist at Google. Tristan now runs the Center for Humane Technology, which aims to advance solutions for re-aligning technology with humanity’s best interests.... Read More

Leadership Insights, Thought Leadership, Innovation, IT

Oct 30, 2018 By Adolfo Magan

Your Path to Digital Transformation in 3 Easy Steps

A successful digital transformation that enables new business models through technology requires company-wide changes in processes, organizational structures, and behaviors. In my experience, a phased approach that offers an operating model and can evolve at each phase is the best way to transform... Read More

IT, Innovation

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Real Examples of Digital Transformation in Action

Forrester T.E.I. Study Shows Customers get 341% ROI when Moving to Lightning Experience

New Year, New Business Resolutions: 10 Salesforce Leaders Share Predictions for 2019

Introducing Lightning Web Components: A new way to build Lightning Components with modern JavaScript

Democratizing Data Science: How Einstein Discovery Gives you AI Superpowers

Simplify or Get Left Behind: Executing Faster with Lean Governance

5 Roadblocks That Undermine Innovation — and How to Avoid Them [INFOGRAPHIC]

How to Stop Technology From Becoming a Digital Frankenstein

Your Path to Digital Transformation in 3 Easy Steps

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First