May 16, 2018 By Lisa Lee

Artificial Intelligence in Retail: One Global Brand’s Incredible Success Story

Jack Wills, a UK-based global retailer, is transforming its business with artificial intelligence. The brand has seen triple digit gains since infusing its sites with smarter on-site search, personalized product recommendations, and unparalleled reporting on shopper behavior. And it’s not done yet.... Read More

Commerce, Customer Story, Artificial Intelligence

Apr 26, 2018 By Ian Twamley

American Bedding Manufacturer Matouk Streamlines Operations with Salesforce for Big ROI

While Fortune 500 brands enjoy an advantage in scale, small businesses thrive by differentiating themselves through agility and personal customer service. And for family-owned luxury bed linen manufacturer Matouk, choosing the right technology partners empowered the company to compete on price and... Read More

Customer Success, Small Business, Customer Story

Mar 29, 2018 By Allison Johnson

Meet a Trailblazer in On-Site Service

When we hear inspiring success stories, we just have to share them. Today we're launching a new blog series to highlight innovative people who are transforming the way companies view and deliver on-site service using Field Service Lightning. The first of these Trailblazers who's really earned his... Read More

Customer Service, Small Business, Customer Story

Mar 27, 2018 By John Lay

My Mission to Get Camping World Trailblazing Company-Wide with Trailhead

I work for Camping World, the largest retailer of RVs, RV accessories, and RV-related services in the United States. Although the company was started in 1966, we've seen incredible growth over the past three years and now have more than 140 locations all over the US. We've celebrated as many... Read More

Learning, IT, Customer Story

Mar 27, 2018 By Gemma Emmett

Finding Balance Between Trailblazing and Being a Mum

Gemma Emmett is a Trailblazer who has been Salesforcing since 2008, starting out as an Admin and working her way up to her current role as a Solution Architect at Bluewolf. She’s also a wife, mother, and determined survivor of breast cancer. She’s earned over 200 badges on Trailhead, 15x... Read More

Careers, Customer Story, IT, Trailblazer Story

Mar 06, 2018 By Laura Woods

5 Inspiring Trailblazer Stories to Celebrate International Women’s Day

This Thursday, March 8, is International Women’s Day. It’s a day meant to celebrate women’s equality, and the social, economic, cultural, and political achievements of women. To honor this celebration, we’re taking a moment to highlight five of the many inspiring women Trailblazers who’ve used... Read More

Careers, Customer Story, IT, Equality, Trailblazer Story, Learning

Feb 28, 2018 By Gemma Emmett

This Is What Happens When You Bring Your Whole Self to Work

Gemma Emmett is a Trailblazer who has been Salesforcing since 2008, starting out as an Admin and working her way up to her current role as a Solution Architect at Bluewolf. She’s also a wife, mother, and determined survivor of breast cancer. She’s earned over 200 badges on Trailhead, 15... Read More

Careers, Customer Story, Customer Success, IT, Leadership, Trailblazer Story

Feb 23, 2018 By Amanda Nelson

We Are a Tech Company. So Why Are We Writing a Cookbook?

When you think about getting together with family, what’s the first thing that comes to mind? Quirky relatives? Unconditional love? Food? Any of these might ring true for you, but food especially seems to be a universal element of family gatherings that most of us can identify with. It’s because... Read More

AppExchange, App Cloud, Apps, IT, Customer Story

Feb 20, 2018 By Kim Honjo

How One National Guard Soldier Launched a Career in Tech

“Always ready, always there” isn’t just a motto that Daniel Mulkey follows as a member of the Georgia Army National Guard. It’s a code he’s managed to incorporate into all aspects of his life. This profound commitment to helping others solidified four years into Daniel’s active duty with the... Read More

Careers, Customer Story, IT, Trailblazer Story, Learning

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