360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 11, 2015 By Katherine An

3 Tips to Maximize Sales Productivity and Increase Conversions with inContact

For Dan Bergstrom, Director of Demand Conversion at Workfront, the conversion numbers are important, but his people are just as important. In just over two years, Dan and his team have helped Workfront gain 49% year over year growth and increased their efficacy through targeted coaching. A... Read More

AppExchange, Apps, Cloud, Sales Cloud, Service Cloud, Customer Story

Feb 11, 2015 By Emily Stanford

Still Slaving Over the Grill? There’s An App for That

Football without grilling: like January without blizzards, or chips without guacamole, it’s just not as good as it should be. But as all you sports fans know, grilling is also a thankless task — one that leaves you slaving over the hot coals while your friends catch all the highlight reel-worthy... Read More

Apps, Cloud, Featured, Platform, Customer Story

Feb 05, 2015 By Kevin Paschuck

How Philly Innovates with Salesforce

In our blog last week, Tim outlined the six major technology trends that are impacting relationships between citizens and the state/local governments that serve them. The rise in mobile/social popularity, frequency of apps, increasing number of connected products, growing data... Read More

Cloud, Collaboration, Community Cloud, Featured, IT, Marketing Cloud, Service Cloud, Customer Story

Dec 02, 2014 By Ivy Wright

Do it Best Corp. Drives Millions in Sales with B2B Mobile Customer Journeys

At a time when 85% of people say mobile devices are a central part of everyday life, hardware retailer Do it Best continues to integrate mobile as key business solution. Do it Best Corp. is one of the world's largest hardware stores with more than 3,800 member-owned co-ops in the U.S. They have... Read More

Marketing, Customer Journeys, Customer Story

Nov 20, 2014 By Drew Beechler

How Philips Embeds the Customer Decision Journey Throughout their Company

At Dreamforce 2014 Blake Cahill, head of global digital marketing at Phillips, shared his experience and perspective on the evolving customer decision journey from a linear funnel to a dynamic loop. Back in 2011 Philips officially adopted a "Customer Decision Journey" model. They have... Read More

Marketing, Customer Journeys, Customer Story

Nov 06, 2014 By Ivy Wright

Idaho Central Credit Union Drives Financial Success with Salesforce Marketing Cloud

Idaho Central Credit Union was organized as a state-chartered credit union in 1940. Today, with over 25 branches and 500 employees statewide, they serve a healthy, growing 180,000+ membership. The secret to their success? For Idaho Central, it's simple: Every decision they make puts members... Read More

Marketing, Digital Marketing, Customer Story

Oct 31, 2014 By Anne Haack

Customer Story: Salesforce Rises to the Top of Angie’s List

Angie’s List built its success on helping millions of consumers find the best service providers in more than 700 categories. So when the company started its search for a CRM solution, they insisted on a partner with an equally sterling reputation. “The power of Angie’s List is our reputation as a... Read More

Cloud, Featured, Sales Cloud, Service Cloud, Customer Story

Oct 28, 2014 By Tyler Prince

The 2014 Partner Innovation Awards: Showcasing the Power of the Salesforce Ecosystem

My second Dreamforce was a truly inspirational experience, fueled by innovation and the potential for business transformation. We made some big announcements, introducing capabilities that will unlock new opportunities for companies and enable them to connect with their customers in entirely new... Read More

Analytics, Cloud, Dreamforce, Customer Story

Oct 21, 2014 By Stuart Leung

A Single Step: How Lauren's Kids Used Salesforce to Grow Their Nonprofit

Has Salesforce changed your business, website, or life? If so, please fill out this form to be featured in a customer story. If chosen, we'll share your story on our blog and our social channels! The ancient proverb from Chinese philosopher Lao Tzu tells us: A... Read More

Cloud, Featured, Foundation, Customer Story

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Tips to Maximize Sales Productivity and Increase Conversions with inContact

Still Slaving Over the Grill? There’s An App for That

How Philly Innovates with Salesforce

Do it Best Corp. Drives Millions in Sales with B2B Mobile Customer Journeys

How Philips Embeds the Customer Decision Journey Throughout their Company

Idaho Central Credit Union Drives Financial Success with Salesforce Marketing Cloud

Customer Story: Salesforce Rises to the Top of Angie’s List

The 2014 Partner Innovation Awards: Showcasing the Power of the Salesforce Ecosystem

A Single Step: How Lauren's Kids Used Salesforce to Grow Their Nonprofit

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First